Sushanth Chandra Arya Email & Phone Number

Hyderabad, TG, IN

Hyderabad, Telangana, India

• Boosted efficiency by 90% through the documentation of ASIS processes for SOP design.
• Spearheaded digitization initiative for database creation of critical information, leading to higher CSAT for ISC customers.
• Boosted real-time data visibility using visualization by creating a dashboard using Power BI for merchant acquisition & card issuance.
• Steering a portfolio for ISC using the product of Identity Services, handling a team of resources spread across India & Dubai.
• Served as primary liaison and managed ongoing change management for projects in FinTech domain.
• Designed product roadmap, carried out 360-degree competitor analysis and market research for solution design for Qi Elite product.

Chennai, Tamil Nadu, India

• Handled complete Collections product for Pan India for Fintech business, consisting of all the modules, for 2 clients.
• Streamlined product development by prioritizing and sequencing the backlog stories as per business value & ROI.
• Automated 95% of the task of field collection executives.
• Led end to end product development for a high priority, high impact project as a SPOC for stakeholders.
• Defined user acceptance test cases & information architecture with wire frames for the UX/UI designer.
• Designed the complete Smart Collections YMS application project for the company for the all-AI driven debt collections,developed an MVP and carried out A/B testing.

Hyderabad, Telangana, India

• Liaised with Project Director & Solution Delivery Managers to translate design into technical & functional aspects.
• As a Consultant & Scrum Master for Credit module carried out end-to-end implementation of High Radius AccountReceivables On Demand Cloud Application projects in a high-profile North America enterprise project.
• Led end to end project management from blueprint design to Implementation & UAT Testing, Go-Live & Hypercare phases.
• Indulged in solution-selling and customized solutions based on client needs and requirements.
• Handled backlogs and cleared impediments, completed the project with excellent reviews from clients.
• Expanded the team by identifying relevant talent as freshers and interns.

Hyderabad, Telangana, India

• Worked closely with the CFO & CDO in conversion using FBDI.
• Analyzed data and created dashboards for data visualization to enable data visibility across verticals.
• UAT Testing of Oracle E-Business Suite (EBS) applications for financial module.
• Responsible for performing high-risk impacting activities (pre-and post-run Overhead Assessment Cycle in Electronicpayment).
• Prepared and analyzed various financial reports- national payment, unrecorded liability & vendor management

Hyderabad, Telangana, India

• Carried out assigned UAT system testing functions and participated and provided feedback to business process andprocedural realignment projects.
• Worked as IC for complete FT Global Workflow project E2E implementation right from Design, Implementation, UAT testing, GOLive communicating with all the stakeholders, and automated processes to save 290h/annum.
• Performed trade audits and client specification request as per the risk control and internal audit functions.
• Liaisoned with other teams / department like Middle Office, Front Office, Audit and Compliance as required.

Hyderabad, Telangana, India

• Worked in a swift manner to address and resolve customer issues at branch.
• Stood as highest sales executive for 3 quarters.
• Got promoted from sales executive to assistant manager in a period of one year.

Professional Certificate In Product Management, Product Management

Master Of Business Administration - Mba, Accounting And Finance

Post Graduate And Diploma In Banking And Financial Management, Banking, Corporate, Finance, And Securities Law, First Class

Bachelor Of Technology - Btech, Electronics And Communications Engineering, First Class