Sushant Kadam Email & Phone Number

Pune, Maharashtra, India

• Responsible for:
• Working with Client in getting hands-on information on their workflow, evaluating performance, and providing feedback.
• Providing complete visibility to clients via Dashboards/Reports.
• Working closely with various departments, such as operations and quality, to ensure timely deliveries.
• Successful collaboration with stakeholders externally & internally.
• Addressing escalated client issues with speed and urgency, orchestrating resources across the company as appropriate.

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune/Pimpri-Chinchwad Area

• Managing a team of 45 resources delivering data conversion projects
• Significantly improved productivity percentage by training and feedback sessions
• Logically ensuring that there are no quality mishaps
• Creating processes around operations and delivery for smooth business continuity
• Managed to get two globally acclaimed clients to give constant business for 6-7 years
• Ensure a steady balance of operational cost against the revenue

Pune/Pimpri-Chinchwad Area

• Data Extraction using ABBYY Fine Reader.
• Proofread the extracted data to ensure the quality of text.
• Tagging of the extracted data with the use of various In-House tools.
• Validating the output XML file and resolving the errors.
• Perform the final checklist to maintain the quality as per the defined SLA.
• Move to the QC session.