Sushen Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Handling- Exchange on premises. Exchange Online. SharePoint Online. MS Teams. Yammer. MS stream. Message Labs. Proof Point.

Noida, Uttar Pradesh, India

• Responsible for Managing Microsoft O365 environment.• Managing SharePoint online/ OneDrive application.• Outlook or exchange connectivity and email delivery.• Managing Yammer/MS Stream/MS Teams. • Provisioning Lync Phone Edition and working on Lync calling/voice mail issues. • AD object syncing glitches/failure rectification (mailbox or user provisioning)• Attending CAB call and Office 365 Technical calls.• Doing Tenant health check on daily basis.• Working on Office 365 related activities/Projects. • Managing Office 365 Alerts and working with MSFT. • Manage domain/IP white list/blacklist Request on Message Labs/FireEye/Proof Point• Managing more than ~20000 SharePoint sites. • Enabling Skype/Teams Federation.• Raising/Implementing change for Office 365/Hybrid environment.• Managing Mailbox, Distribution Group, Security Group, Office 365 Group (Creation and modification) Management for Organization.• Providing KT to new Team members. • Preparing KB/SOP article and uploading them on Client’s KB portal. • Maintain proper documentation to ensure compliance with the established processes, and procedure.

Noida Area, India

• Messaging Systems Office 365, Exchange 2013,Exchange 2010,Exchange 2007 • Messaging Client Software Microsoft Outlook 2007,2010,2013 • Exchange 2013 installation and configuration • Enabling Skype Federation in Exchange 2013 • Exchange 2013 compliance management • Hybrid setup between office-365 and Exchange 2013• Migrating mailboxes from On-premises to Exchange online.Hybrid, Staged and Cutover migration • Installing and configuring Directory synchronization tool. Synced AD user management • Assisting in setting up Active Directory Federation service and single sign-on with MFG in cloud• Setting up transport rules and Archiving emails• Mailbox, HUB and CAS roles.

Noida Area, India

• Creating user mailbox. • Creating DLs and shared mailbox.• Modification in DLs and shared mailboxes. • Outlook client related issues. • Outlook calendar related issues.• Participate in critical change activities patching, BCP.• Vendors call logging and managing timely resolutions.• License assignment.• Support Global Admins for Exchange Online – Office – 365.• Recovering deleted mailbox and archived mailboxes in office-365.

New Delhi Area, India

• Installation, maintaining and attending day-to-day user's problem calls• Install, Configure & maintain e-mail clients (MS Outlook )• Creating user mailbox. • Modification in DLs• Running active sync report on daily basis.• Creating DLs and shared mailboxes.• Escalate complex issues to the appropriate administrator(Ex: IP whitelist, License assignment) • Participate in change Activity.

Bachelor'S Degree, Arts, 2Nd Class

Intermediate, Arts, 2Nd

10Th, 1St Class