Stephen Usher Email & Phone Number

Palo Alto, California, United States

● Oversees and manages the reporting of end-to-end lifecycle of legal matters and projects, ensuring adherence and tracking of deadlines, milestones, and deliverables.● Makes use of PowerAutomate and other AI powered tools to identify work inefficencies and create new workflow solutions, in the aim of increasing producitvity.● Facilitates regular communication with legal teams, keeping them informed about matter progress, updates, and any relevant developments.● Identifies and communicate synergies and opportunities for synergies across multiple matters and client interactions.● Actively contributes to the continuous improvement and enhancement of internal processes and infrastructure by designing and delivering new reports, suggesting and implementing improvements to existing tools and processes, and relaying and implementing suggestions for process change

Palo Alto, California, United States

● Delivered comprehensive administrative support to attorneys across multiple U.S. locations● Ensured data security and confidentiality by diligently maintaining up-to-date records in the firm's database● Streamlined office processes and boosted efficiency through collaboration with fellow administrative specialists● Managed attorney expenses and facilitated accurate client billing using InTapp, Chrome River, and Salesforce

Chichester, United Kingdom

● Accurately maintained and produced courtroom records, ensuring trial materials were readily available to all parties● Diligently logged court proceedings in real time, including judicial summaries and legal arguments● Corresponded professionally with various entities regarding judicial matters and court-related information● Enhanced technical expertise as a Digital Support Officer, providing first-line support and training to colleagues and legal professionals

Gifu, Japan

● Delivered high-quality English classes in Japanese elementary and junior high schools ● Developed and implemented an English as a foreign language curriculum through lesson planning● Participated in professional development and trained Japanese colleagues to improve their English teaching skills

Stockport, United Kingdom

● Provided exceptional customer service, creating a positive shopping experience for the public● Demonstrated effective time management for prompt receipt and delivery of customer orders.● Utilized active listening to address customer inquiries, complaints, and refunds in accordance with store policy and consumer rights law.

Manchester, United Kingdom

• Provide and teach English language classes at pre-intermediate level according to CEFR requirements.• Utilize Microsoft Office to create a variety of interesting and effective teaching material.• Manage and maintain accurate excel records of students’ attendance, test scores and punctuality to classes.

Bachelor Of Arts - Ba, Linguistics, 1St Class

1st Class honours degree 3rd Year Student Representative Language & Linguistics Society President 2018-19 Japanese Culture Society.

Paralegal Studies Certificate, Law

Approved by the American Bar Association, the Paralegal Studies Certificate prepares students for a career as a professional paralegal.

Celta, Teaching English As A Second Or Foreign Language/Esl Language Instructor, Pass B

Teaching range of group sizes, 10 to 18 students Teaching Multilingual classes Doing needs analysis to tailor lessons to individual.