Hello Everyone,I am an experienced marketing professional with an MBA, blending a passion for innovation with a strong foundation in finance, operations, and customer service. My career has been driven by a desire to leverage data-driven strategies to create impactful marketing campaigns while ensuring operational efficiency and delivering exceptional customer experiences.With a solid background in finance and operations, I bring a comprehensive understanding of business dynamics, from managing budgets and analyzing financial performance to optimizing operational processes. My experience as a customer representative has honed my ability to engage with clients effectively, addressing their needs and fostering positive relationships.I am seeking new opportunities to combine my marketing expertise with my finance and operations skills to drive growth and success for forward-thinking organizations. I am eager to contribute to a dynamic team and take on challenges that align with my diverse skill set and passion for excellence.Let's connect and explore how we can collaborate to achieve great results!
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Personal Banking AssociateBmoVictoria, Bc, Ca -
Customer Service RepresentativeBmo Dec 2024 - PresentVictoria, British Columbia, CanadaAs a Customer Service Representative at BMO, I provide exceptional customer experiences by addressing financial needs, offering tailored banking solutions, and fostering long-term client relationships. My role includes assisting with day-to-day banking, promoting BMO's products and services, and ensuring seamless transactions to meet customer goals. I am committed to delivering professional and personalized service while supporting BMO's mission to make financial progress achievable for everyone.
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Assistant ManagerAnkabut Donair & Kebab May 2024 - Dec 2024Vancouver, British Columbia, CanadaAs an Assistant Manager at Ankabut Donair Kebab and Cafe, I oversee the daily operations of the restaurant, ensuring smooth workflow and high-quality customer service. My responsibilities include managing the team, scheduling shifts, and supervising staff to maintain efficiency and motivation. I also handle inventory management, ensuring the availability of fresh ingredients and supplies, and work closely with the kitchen to maintain consistent food quality.I assist with customer interactions, resolving complaints, and ensuring a welcoming atmosphere for diners. Additionally, I contribute to financial management by monitoring daily sales, reducing waste, and optimizing costs. My role requires strong leadership, organizational skills, and the ability to foster teamwork, which ensures the restaurant operates efficiently and meets customer satisfaction goals.
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Operations ExecutiveConcentrix Daksh Services India Private Limited Nov 2021 - Sep 2023Bengaluru, Karnataka, India• Managed the Google AdWords process, focusing on the review and validation of advertisements.• Ensured content safety and compliance, particularly for ads targeting children, by conducting thorough reviews and providing validation feedback.• Collaborated with team members to compile and enhance ad content, ensuring adherence to company guidelines and standards.• Achieved consistently high client satisfaction scores by delivering accurate and timely validations. -
Customer Service SpecialistGspan Automation Technologies Llp Aug 2021 - Nov 2021Ahmedabad, Gujarat, India• Responded to customer inquiries via phone, email, and chat, maintaining an average response time.• Processed orders, returns, and special requests with accuracy and attention to detail.• Managed customer complaints with professionalism.• Documented all customer interactions in the CRM system for future reference.• Collaborated with internal departments to improve service delivery and product knowledge.• Followed company policies and guidelines to ensure compliance and customer satisfaction. -
Finance ManagerVardhan Consulting Engineers May 2020 - Jul 2020Completed Internship as a finance manager. My Roles Included;• Assisted in analyzing financial data and preparing reports using Microsoft Excel.• Supported budgeting and forecasting activities.• Reconciled accounts and verified financial statements.• Participated in building financial models.• Monitored and recorded company expenses.• Assisted in internal and external audits.• Ensured compliance with company policies and regulations.• Collaborated with other departments to gather financial data.• Proposed improvements to finance processes.
Sushil Kumar Singh Education Details
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Finance, General -
High School
Frequently Asked Questions about Sushil Kumar Singh
What company does Sushil Kumar Singh work for?
Sushil Kumar Singh works for Bmo
What is Sushil Kumar Singh's role at the current company?
Sushil Kumar Singh's current role is Personal Banking Associate.
What schools did Sushil Kumar Singh attend?
Sushil Kumar Singh attended University Canada West, St. Xavier's High School - India, Guru Gobind Singh Indraprastha University, Delhi School Of Professional Studies And Research, North West Delhi.
Who are Sushil Kumar Singh's colleagues?
Sushil Kumar Singh's colleagues are Mark Hsu, Daniel Walsh, Pouria Malekzadeh, Danick Voyer, Dhwani P., Nicole Ni, Cary Schlemko.
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Sushil Kumar Singh
Senior Manager At Mangalore Refinery & Petrochemicals Ltd - India | Ex KribhcoKarnataka, India -
1revlon.com -
1hotmail.com -
Sushil Singh
Product/Merchandising/Sourcing/Quality/Category Management Garment/Fabric/Trims - Men'S WearMumbai2adityabirla.com, eastern-ind.com
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