Food And Beverage Supervisor
CurrentIRD & ALL DAY DINING Training and coaching of the staffSchedule staffs hours effectively to provide smooth operationApproaches all encounters with guests and colleagues in a friendly, service-oriented mannerMaintains constant communication with guests to ensure all expectations are met or exceededRemains alert of complaints and unsatisfied guests and responds appropriately to ensure guest satisfactionMaintain knowledge and ensure compliance with departmental policies and standard service proceduresAnalyze all guests requirements and prepare plans resolve customer care related issues and satisfy guestsCoordinates with other departments to arrange for the delivery of requested servicesMaintains constant contact with kitchen staff to ensure complete effective communication between food production and food serviceArranges for and ensures proper sequence of service is being followedParticipate in management activities such as menu development, budgeting and revenue forecastingAssures that all china, glassware, silverware, linen, tableware are well organized Conduct beverage inventory and store managementMaintaining all the hygiene and security checklist
