A proud Ascender!! • Spearheading overall success of India operations, encompassing procurement, real estate, Administration & Facilities, Travel and Events.• Collaborating with stakeholders to ensure effective execution of organizational strategy and continuous improvement of operational processes.• Developing and mentoring teams and building synergies for operational excellence.• Driving operational efficiency and quality, ensuring alignment with strategic goals and performance metrics.• Overseeing budgeting, resource allocation and operational performance to meet KPIs and SLAs. • Additionally, heading and supporting Procurement function for Collabera Talent Solution Pvt Ltd, Collabera Digital and Cognixia in India.• Strategic Planning - Developing and executing long-term strategies that align with company's mission and goals. Collaborating with executive team to ensure cohesive planning across all business units.• Performance & metrics - establishing and monitoring key performance indicators (KPIs) for teams to track progress against strategic objectives. Ensuring alignment between company vision and team goals.• Developing and executing comprehensive supply chain strategies aligned with company goals, and participate in high-level decision making.• Building and maintaining positive relationship with all types of vendors.• Ensuring compliance with relevant regulations and obtain necessary certifications (ISO,GST and necessary licenses)• Reducing process bottlenecks and minimize turnaround times for various processes by developing efficient and effective SOPs.• Driving process improvements and fostering a culture of innovation within the team.• Identifying, recruiting and developing top talents for the organisation. Guiding and mentoring the team to take larger and complex responsibilities. Evaluating training and development requirement for the team and making recommendations for learning interventions.

EMRI Green Health Services, formerly known as GVK EMRI is a pioneer in Emergency Healthcare Services in India. It is a non-profit organization with presence in 17 states. The organization uses state of the art technology to bring excellence in healthcare sector (emergency management services).• Operation Management - Collaborating with cross-functional teams to bridge the gaps, remove impediments and ensure success of program by effective communication strategies and leveraging technology. • Responsible for an annual P&L of ₹960 Crores (~ USD 117.2 million)

• Responsible for end-to-end operations of EMS (Emergency Management Services) including call centres for the entire state of Uttar Pradesh.• Spearheaded the operations by leading a team of 19,000+ (FTE) team members and managing a fleet of over 5,000 vehicles.• Ensured effective service delivery as per Service Level Agreement (SLA) of the PPP (Public Private Partnership) contracts• Cultivated a positive work culture by creating a "Best Place to Work " environment. Ensured integrity, transparency and accountability of all actions• Defined and re-engineered processes by diving into data and carrying out root cause analysis for enhancing the service deliveries.• Owned the brand and effectively managed media for positive brand image.• Financial Management- Responsible for budgetary planning for OPEX (Operating Expenditure) and CAPEX (Capital Expenditure)• Overseeing effective utilization of finances. • Business Expansion- actively engaged in conceptualization of new project proposals, liaising with relevant stakeholders (bureaucrats and top political leaders) and finally launching new projects.• Spearheaded the digital transformation efforts and mentored a team of analytics professionals to gain insights for business decisions.• Program Management- Managed a portfolio with budgetary responsibility of ₹960m (USD11.72m)• Collaborated with various technological partners to bring speed and efficiency in the eco-system

• Managed the entire gamut of facilities operations, administration and workspace management of the Wipro IT parks (55 acre & 25 acre) including Wipro Data Centre at Pune.• Handled a team size of 700 team members.• Mentored cross-functional team for ensuring excellence in facilities management and operations.

• Volunteered to support the cause and the organization's vision during the pandemic • Executed the project of converting the IT Tower into a 450 bed Covid Hospital • Orchestrated and planned the activities for completion of the milestones without compromising the quality of work by effective vendor management and procure-to-pay strategies • Completed the project well ahead of timelines in 33 days by closely monitoring the budget and schedule of the project• Headed the covid hospital administration by liaising with Government agency (Zilla Parishad/ District collector) and bridged the gap in sourcing resources• Motivated the team members to follow covid appropriate measures and instilled discipline to effective disposal of waste as per WHO guidelines• Designed SOPs and best practices for efficient functioning of the hospital by imbibing guidelines from WHO and national medical councils to combat the pandemic in the most efficient way • Ensured excellence in patient care by interacting with patients and empathizing with them to customize their experience at the hospital • Conceptualized implementation of IOT devices for monitoring vitals of critical patients by coordinating with central team and vendors, got a 100% buy-in from the top management and government agencies• Awarded best hospital for treatment in Pune by Rotary Club • Was responsible for treatment of more than 6,000 patients with the lowest mortality rate in the district of 0.001%.

• Managed Wipro, Pune account with a total occupancy of approximately 18,000+ employees.• Managed the ITES operations of 2 IT campuses at Pune with a cross-functional team of over 500 * Devised processes to increase the CSAT scoring by 21% and reduction in TAT by 12% in 3 months by identifying and bridging the gaps • Instilled operational excellence mindset in the team to own the processes by constant mentoring and coaching• Improved on work environment to ensure psychological and personal safety to develop a positive work culture• Executed zero accident policy by ensuring implementation of risk registers & HIRA (hazard identification and risk assessment)• Developed client engagement activities to increase the personnel connect between client and staff

• Managed an IT Campus (25 acres) of Wipro including the data centre operations• Oversaw all the technical as well as soft service operations (cafeteria operations and event management) including vendor management with a team size of 130 team members. Scored a 96% on Integrated Facility Management System.• Ensured the compliances are met all the times with consistent score of more than 98%.• Effective stakeholder management by being empathetic and keeping users/ clients at the core of all the activities.

• Oversaw operations of premium commercial and retail properties of Mumbai•Involved in client interactions for leasing and renting as well as designing and defining the processes for team • Handled transitions from builders and developers for the IPC including designing of transitions documents and planning of transition activities• Designed best practices and SOPs for operations • Oversaw the internal audits and compliance management of real estate properties• Designed functional trainings for the team by identifying the gaps

Shouldered responsibilities as✅ Head of Department ✅ Procurement in-Charge ✅ Trainer/ Faculty for Engineering ✅ Training Coordinator ✅ Marine Engineer ✅ Project Manager✅ Safety Officer/ Liaison Officer• Ensured vessel's seaworthiness and operational availability at all times to meet operational commitments• Trained and mentored the team at times of peril, coordinated and liaised with various Government agencies (Indian as well as International) for aligning the interdependencies. • Coached team on safety and hazard identification • General Management and technical administration including chartering of preventive maintenance schedules of transportation services and general administration and facilities & property management of the establishment for a township of more than 3000 families at Lonavala. •Defect identification and rectification of equipment onboard the vessel•As Training coordinator handled an average annual throughput of 2,500 trainees (Indian as well as Foreign Nationals), coordinated with various civil as well as government agencies including foreign embassies for training related activities 🎯 Was AWARDED best trainer for 3 consecutive years during my tenure•Oversaw refit related activities by coordinating with various stakeholders and OEMs for efficient planning and timely completion of the activities