PROFILE SUMMARY:- Results-driven and analytical sales leader with extensive experience in corporate and group sales within the luxury travel sector.-Specialized in business development with key global (CNR) and locally negotiated (LNR) accounts across the Middle East, Africa, and the Indian subcontinent, backed by a robust client network.-In-depth knowledge of brand systems at Accor Hotels, Marriott International, and Hilton Worldwide.Proven track record in establishing RFP bases, corporate SOPs, and optimizing local business mixes.Spearheaded projects to ensure fair share from Dubai Expo 2020 and other significant citywide events.Skilled influencer and negotiator with a 96% customer satisfaction rating over the past five years (source: CRM).-Recognized for driving continuous improvements and supporting change management projects.Proven ability to manage high-pressure situations and maintain relationships with C-suite executives.Flexible, proactive, and quality-focused with a strong commitment to diversity and inclusion.Proficient in digital marketing, web, and mobile app development.
Listed skills include Customer Experience, Powerpoint, Delphi Certified, Public Speaking, and 46 others.