Sushil Raut Email & Phone Number

Mumbai, Maharashtra, India

Joined Persistent Systems as Senior Group Manager for Delivery Excellence in Infra Projects. Helped PSL to Streamline Skill matrix for Infra resources and Infra rates.Automation, Process improvement and Resource optimization are key focus areas worked upon.Leading team of 110 resources supporting Network, Application Support, Service Desk, EUC and Data.

Mumbai Metropolitan Region

• Working as Account Delivery Head for one of the Reputed Bank
• Leading team of 350 People managing Entire IT Landscape for the Bank covering Data center services, Application Support, Dataase and Middleware support, Network Services and EUC services.
• Managing multiple projects of FPP and T&M based contracts with time and efforts as per contract
• Supporting Core Banking applications and other Banking environments with committed SLAs in 24X7 operations support.
• Actively Participating in planning and conducting DR Drills as per RBI guidelines with Bank team for successful completion
• Instrumental in setting up Goals, KRA/KPIs for the team to ensure delivery excellence

India

• Leading India and APAC IT infra setup.Major contributions/ achievements:
• Pivotal role in creating IT strategy for Majesco Ltd. and other group companies.
• Budget planning and tracking to ensure budget spend as planned in the roadmap for Majesco.
• Established a 24X7 support Model for global support for Majesco and its subsidiaries.
• Strengthening Security by implementing solutions like ATP, MFA, Next-Generation Firewalls, and Anti-malware across organizations.
• To increase productivity, EOL hardware refresh with new technologies like HCI (Nutanix), SD-WAN.

Mumbai

• Spearheading Multiple Projects for Remote Infrastructure Services in Capgemini India Pvt. Ltd. For US Geography leading team of 150+ members.
• Worked as IS delivery lead for EUROPE Region from 2012 till 2014. Governing project deliveries for the force of 350 members.
• Instrumental in creating solutions for RFPs & pre-sales support.
• Instrumental in setting up KRA/KPIs of the team & for the Infrastructure service practice
• Leading Team providing services like L1 support, MS Infrastructure, Database admin, Scheduling, Security Management delivering SLA based services
• Ensuring delivery excellence and industrialized initiative across geographies.

Mumbai Area, India

• Spearheading the entire IT Infrastructure of 1.5b$ company
• Instrumental in certifying Quality compliance for Datacenter & IT Facilities Management processes for ISO 9001:2000 and ISO 27001 certification
• Supporting International & Domestic customers through a Strong & committed team to ensure SLAs & contract agreements.
• Monitored & upgraded the IT Infrastructure that provides robust web & e-mail hosting services with redundancies
• Instrumental in designing the LAN/WAN setup spanning across the Godrej campus & 150 remote locations across India.
• Leading the team of 40 people to take care of Applications roll out, IT Security, Datacenter operations & management, Management of networks, systems, Managing Web & e-mail hosting services.

Mumbai

• Migrated copper wire network setup to Optical fiber on Ethernet Technology.
• Instrumental in server configuration, Network configuration, Vendor management, Asset management, FM support for desktops & peripherals.
• Played a pivotal role in the setting up of quality procedures for the facilities management function, which was certified for ISO-9002 in the year 1999
• Recipient of the Individual Performance Reward & Team Performance Reward consistently for 3 years
• Executed Event management projects with It integration like, IMTEX Exhibition, IIJM Exhibition project with grand success.
• Initiated Call tracking system in FOXPRO & Service down time system for uptime of services management.

• The responsibilities involved were desktop support for DOS clients, Diskless nodes, SCO UNIX & Novell server support. Supporting LAN- 10Base2 networks & dumb terminals with serial interfaces (RS232) connections.
• Nominated for SCO UNIX training on IBC server at Singapore in 1994 from Atlaz Technology Pvt. Ltd.
• Received appreciation from Customer- Bharat Bijlee Ltd. for making both SCO UNIX servers up by putting in 48 hrs. of continuous efforts

Bachelor’S Degree, Bachelor Of Commerce, 1St Class

Diploma In Industrial Electronics, Iinstrumentation