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Sushil Shakya Email & Phone Number

Web & Mobile App Developer | Experience with Customer Support, Web Designing, Business Research, Machine Learning at Code Camp
Location: Ultimo, New South Wales, Australia 8 work roles 3 schools
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Web & Mobile App Developer | Experience with Customer Support, Web Designing, Business Research, Machine Learning
Location
Ultimo, New South Wales, Australia
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Who is Sushil Shakya? Overview

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Sushil Shakya is listed as Web & Mobile App Developer | Experience with Customer Support, Web Designing, Business Research, Machine Learning at Code Camp, a company with 411 employees, based in Ultimo, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Sushil Shakya.

Sushil Shakya previously worked as Teacher at Code Camp and Duty Manager at Campus Living Villages. Sushil Shakya holds Bachelors, Information Technology from Victoria University.

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Code Camp

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Profile bio

About Sushil Shakya

Detail oriented employee in IT industry including customer support who exhibits excellent organisational and problem-solving skills. Works well in team environments and displays strong work ethic. Responsible for managing sales and marketing enabling business to scale while improving key performance indicators with product positioning, pricing and profitability analysis which impacts business and overall customer experience positively.Graduated from UTS College with an information technology focused subject with participation in projects like software engineering for Goget Rideshare, database design for real estate company, web designing for fitness club, system designing for online shopping, network designing and report writing on case study of FBI Virtual Case File. Technical skills include web application development using HTML, CSS, C#, PHP and Javascripts on ASP.NET Framework using MVC Pattern. Networking skills related with LAN designing, subnetting and troubleshooting (Packet Tracer). Mobile Application Development using IDE like Android Studio (JAVA) & Xcode (SWIFT). Cyber security using Kali Linux with understanding of PGP, Scripting, Virus, Malware and Vulnerabilities. Cloud computing using platforms like Salesforce and AWS. Work related CRMs, SEO, CRO, etc.

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Code Camp
Code Camp
Web & Mobile App Developer | Experience with Customer Support, Web Designing, Business Research, Machine Learning
australia
Website
Employees
411
AeroLeads page
8 roles

Sushil Shakya work experience

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Teacher

Current

Sydney, New South Wales, Australia

- Utilised Minecraft as an educational tool to teach engineering topics, simulating real-world engineering challenges like rollercoaster design.- Leveraged Roblox to create an engaging game for kids within the Hive of Roblox, promoting interactive learning and fun.- Designed and developed games using JavaScript, incorporating drag-and-drop functionality.

Mar 2023 - Present

Duty Manager

Sydney, New South Wales, Australia

- Oversee the daily operations of the village, ensuring all facilities and services are running smoothly.- Coordinate with maintenance and housekeeping teams to address any issues promptly.- Ensure compliance with health and safety regulations and procedures.- Provide high-level customer service to residents, addressing their needs and concerns.- Mediate.

Jan 2024 - Jul 2024

Customer Support Agent

Sydney, New South Wales, Australia

- Providing assistance and support to residents in various aspects of their housing experience, such as move-in/move-out, maintenance requests, and general inquiries.- Managing resident contracts, including renewals, extensions, and modifications, and ensuring all lease terms and conditions are upheld.- Overseeing key distribution and management, ensuring.

Jul 2023 - Dec 2023

Customer Support Agent

Sydney, New South Wales, Australia

- Responded to customer inquiries via Zendesk, including emails and chat conversations.- Utilized StarRez CRM system to access and manage contract information.- Resolved problems, shared information, and verified account details.- Identified and escalated challenging or complex issues to the village manager or relevant department.- Communicated with.

Dec 2022 - Feb 2023

Customer Support Officer

Sydney, New South Wales, Australia

  • Solved 99% of queries without need to escalate.
  • Log and tracked all phone and email request and issues.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Assisted call-in customers with questions and orders.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Tracked, measured, and reported on trends for sales team analysis and decision… Show more
Oct 2020 - Oct 2021

Information Technology Support Officer

Sydney, New South Wales, Australia

  • Handle technical and functional related queries on the call.
  • Solved 99% of Level 1 and Level 2 tech support tickets.
  • To record all lesson learnt, troubleshooting steps and resolutions into the IT Service
  • To resolve customer complaints and concerns with strong verbal and negotiation skills
  • Help in SOHO LAN Design and check all network connections
  • Troubleshooting and debugging LAN networks using ipv4 subnetting
May 2020 - Sep 2020

Science Teacher

Maha Manjushree Seconday School

Kathmandu, Bāgmatī, Nepal

- Developed and executed a science curriculum for primary school students.- Managed a primary classroom to maintain student engagement and focus.- Taught various scientific principles in biology, chemistry, physics, and earth sciences.- Assessed student progress through exams, projects, and lab reports.- Adapted teaching methods to accommodate individual.

Mar 2018 - Mar 2019

Insurance Agent

National Life Insurance Company Limited

Kathmandu, Bāgmatī, Nepal

- Utilized cold-calling, referrals, and networking to successfully sell life insurance plans to individuals.- Provided exceptional customer service by addressing inquiries, concerns, and claims in a professional and timely manner.- Possessed in-depth knowledge of life insurance plans, including benefits, premiums, riders, and exclusions, and effectively.

May 2017 - Mar 2018
Team & coworkers

Colleagues at Code Camp

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3 education records

Sushil Shakya education

Bachelors, Information Technology

Activities and Societies: Student Representative

Diploma Of Education, Information Technology, 6.3 / 7

Activities and Societies: Student Helper, Debate Club Assistant

+2, Biology/Biological Sciences, General, A

Activities and Societies: Student Representative, XA Debate, XA MUN, Editorial Club, Future Scientist Guidance Program Conferences - 1st.

FAQ

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What company does Sushil Shakya work for?

Sushil Shakya works for Code Camp.

What is Sushil Shakya's role at Code Camp?

Sushil Shakya is listed as Web & Mobile App Developer | Experience with Customer Support, Web Designing, Business Research, Machine Learning at Code Camp.

Where is Sushil Shakya based?

Sushil Shakya is based in Ultimo, New South Wales, Australia while working with Code Camp.

What companies has Sushil Shakya worked for?

Sushil Shakya has worked for Code Camp, Campus Living Villages, M-Power Accommodation And World-Blue, Maha Manjushree Seconday School, and National Life Insurance Company Limited.

Who are Sushil Shakya's colleagues at Code Camp?

Sushil Shakya's colleagues at Code Camp include Liang Zhang, Pouthida Ngeth, Jezzabella Chen, Jahnavi D., and Shadii Nasser.

How can I contact Sushil Shakya?

You can use AeroLeads to view verified contact signals for Sushil Shakya at Code Camp, including work email, phone, and LinkedIn data when available.

What schools did Sushil Shakya attend?

Sushil Shakya holds Bachelors, Information Technology from Victoria University.

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