Sushma Sharma Email & Phone Number

Jaipur, Rj, In

Jaipur, Rajasthan, India

Developed and modified custom fields, workflows, and layouts in Jira.Created and managed projects in Jira according to specific requirements.Established a comprehensive Jira database within Confluence.Generated detailed reports using Jira Query Language (JQL).Authored and maintained release notes and documentation in Confluence.Managed HubSpot CRM for creating customer reports.Created and maintained project timelines and roadmaps in Jira.Developed cross-project roadmaps to ensure cohesive planning.Efficiently handled and resolved project tickets.

Jaipur, Rajasthan, India

● Prepare and send documentation and deliverables to customers and internal stakeholders ● Documenting and following up on important actions and decisions from meetings.● Manage the project budget and timeline and ensure the resources are available to complete the project within budget and on time to meet customer obligations● Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets● Manage a network of resources (including contractors) in support of project execution.● Develops lists of tasks, defines their interdependencies, assigns resources, and tracks task progress to completion.● Managing external contractors, consultants, projects, project teams, and managing the quality and timeliness of outputs.

Jodhpur, Rajasthan, India

Translate business requirements from the client into a set of analytical tasks, including defining timelines, milestones and resource allocation.Oversee technical execution of projects, ensuring high-quality deliverables. Ensure thorough quality check of output from the team and provide tangible insights / recommendations to clients.Inspire and manage a talented team to achieve its goals and development potential.Define and manage a long-term vision and portfolio of initiatives.Stay up to date with current technology trends, data tools and techniques.Ability to navigate ambiguity to develop and champion new ideas and creative solutions.

Lead and manage end-to-end project life cycle for complex B2B SaaS software projects.Coordinate with cross-functional teams including engineering, design, QA, and sales to ensure timely and within-budget delivery of projects.Develop detailed project plans, including scope, timelines, resource allocation, and budget.Monitor and report on project progress to stakeholders and upper management.Manage risks and issues, implementing appropriate mitigation strategies.Foster strong client relationships and ensure client satisfaction through timely communication and effective problem resolution.Implement best practices in project management and contribute to continuous improvement initiatives