Payment application on Oracle (ERP) according to the remittances, debit credit matches. Handle customer queries using ServiceNow (SNow) Tool and email writing. Work closely with customers to address payment-related inquiries, disputes, account reconciliation, and payment history requests. Prepare MOM on a daily basis. Prepare Cash and Bank Reconciliation report on a daily basis and report the variations for effective matching. Took part in Audit activities. Pull out unallocated cash reports and worked on reducing it. Provide support on Cash Applications to the new joiners and helped fellow colleagues. Worked on Preparing SOPs for some of the entities of Cash App work capturing new scenarios and specific. Client payment dealings to ensure accuracy for meeting SLAs. Assist in month-end and year-end closing activities, including reconciling accounts and providing financial data for reporting purposes.