Sushmita Chougule Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Pune Area, India

• Elicit client requirements and define user stories, wireframes, prototypes andbusiness requirement documents• Interact with end users and customers to truly understand their needs anduser product metrics, in order to make data-driven decisions• Collaborated with engineering and design teams to ship new, impactful features,including preparing necessary technical specifications, coordinating developmentactivity and tracking progress of in-flight projects• Documented user stories, specifications and product features into detailed workorder to communicate across teams and ensure requirements are builtaccordingly• Revamped one of the major product verticals (EHS Module) by implementingnew features and helped secure the biggest client deal for the company• Delivered 50+ Prototypes for new features to engineering team and to gatherclient feedback• Product Redesign - Improved usability and user experience by spearheading theproduct redesign using Google’s Material Design

• Zycus is a global procurement suite provider which designs and develops software solutions in the procurement domain. • Zycus is leader in procurement with tools for Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management and procuretopay(P2P)• Currently working with the Technical Account Management. A complete customer facing team. Responsible for providing excellent support to Zycus end users.• Managing the accounts post implementation(operations). Responsible for all the upstream operational activities included in eSourcing, Contract Management, Supplier Management and Financial Savings management.• Voice of Customer in Zycus. Responsible for sharing the customer usage/ Pain areas/ Complexities with respective team and working towards developing solution to meet customer’s requirement and satisfaction.• Consistent Customer Engagement. Responsible to keep a track of user adoption and working towards enhancing the ROI for the customer.• Responsible to update the Zycus end users with upcoming features and Roadmaps of Zycus.• Responsible for Account Incident management.

Executive Programme In Advance Product Management

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering, Distinction

High School

High School