 Converting prospects into customers of East Region by showcasing appropriate options, while matching the investment needs of the prospects. Report on sales activities to senior management. Preparing weekly review report and dashboard to the HOD. Ensure the adequacy of sales-related equipment or material. Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form. Handle the processing of all orders with accuracy and timeliness. Inform clients of unforeseen delays or problems. Monitor the progress, identify shortcomings and propose improvements. Achieving targets and to be compliant with the operations process.  Understand customer requirements & provide the best suitable solutions. Co ordinate with key clients for after sale service.

Handling all kind of front office work like travel management, ticket booking,hotel booking, booking cabs, blocking conference rooms, etc. Handle all query over the phone and channelize the phone calls as per their query requirement.

Handling Pan India Claim for Oriflame India. Taking escalation for various issue related to claim, delivery and other issue. Responsible for responding the Email received from Pan India. Handling Contact center Pan India Email id to resolve consultant Query. Prepare monthly highlight of sales and service growth to the management team in order to make a clear view of further growth planning for business.

Responsible for responding the inbound calls. Managing the dealer helpdesk & customer complaints. Preparing Monthly I-Globe report. CO-ordinate with dealer service Engineer of North East India.(Assam, Nagaland, West Bengal, Orissa, Bihar).