Content Team Lead
Current• Leading a team of 5 highly-skilled writers, working for all AUS, US, and UK clients. • Handling and managing content editing for all international clients - US, UK, and Australia.• Responsible for timely content deliveries (international clients) and team management. • Bridging the communication gap between Account managers/SEO TLs and content writers to help them understand expectations. • Conducting training sessions for content writers every month to help them develop skillsets and enhance writing style. • Providing necessary feedbacks and guiding content writers through areas of improvement. • Responsible for daily and timely task assignment to writers on Zoho (a sole repository CRM used to streamline multiple business operations). • Checking for potential errors and inconsistencies (grammar, punctuation sentence framing, content flow, etc.) in social media captions and body copies before submission.