Sushmita Srivastava

Sushmita Srivastava Email and Phone Number

Working in HCLTech as a senior analyst. Ex -tech Mahindra as a customer support specialist @ HCLTech
Sushmita Srivastava's Location
Lucknow, Uttar Pradesh, India, India
About Sushmita Srivastava

Hello my LinkedIn connection thanks for visiting my LinkedIn profileSo I am Highly organized and detail-oriented IT professional with 5+ years of experience in technical support, service desk management, and incident management. Proven track record of delivering exceptional customer service and resolving complex technical issues. Proficient in ServiceNow, Microsoft 365, and troubleshooting. Eager to connect with like-minded professionals and explore new opportunities in the IT industry.- Delivering top-notch customer support and ensuring high customer satisfaction- Effectively managing service desk operations, resolving incidents, and troubleshooting complex technical issues- Utilizing ServiceNow to streamline processes and enhance efficiency- Collaborating with cross-functional teams to achieve common goals- Continuously learning and adapting to new technologies and processesI'm passionate about staying up-to-date with industry trends and advancements, and I'm excited to connect with like-minded professionals who share my enthusiasm for IT and customer support. Let's connect and explore opportunities to grow and learn together!"

Sushmita Srivastava's Current Company Details
HCLTech

Hcltech

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Working in HCLTech as a senior analyst. Ex -tech Mahindra as a customer support specialist
Sushmita Srivastava Work Experience Details
  • Hcltech
    Senior Analyst
    Hcltech Oct 2023 - Present
    Lucknow, Uttar Pradesh, India
  • Tech Mahindra
    Analyst
    Tech Mahindra Dec 2018 - Apr 2023
    Lucknow, Uttar Pradesh, India
  • Tech Mahindra
    Inbound Customer Service Representative
    Tech Mahindra Dec 2018 - Mar 2023
    Lucknow, Uttar Pradesh, India
  • Tech Mahindra
    Communication Officer
    Tech Mahindra Dec 2018 - Mar 2023
    Lucknow, Uttar Pradesh, India

Sushmita Srivastava Education Details

  • Lucknow University, Lucknow
    Lucknow University, Lucknow

Frequently Asked Questions about Sushmita Srivastava

What company does Sushmita Srivastava work for?

Sushmita Srivastava works for Hcltech

What is Sushmita Srivastava's role at the current company?

Sushmita Srivastava's current role is Working in HCLTech as a senior analyst. Ex -tech Mahindra as a customer support specialist.

What schools did Sushmita Srivastava attend?

Sushmita Srivastava attended Lucknow University, Lucknow.

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