Sushmita Datta (She/Her) Email & Phone Number

Bengaluru, Karnataka, India

• Managing and mentoring multiple teams.• Created and reviewed lessons for Common Wealth Charter Academy (CCA).• Trained a team of 60 team members.• Using tools such as Storyboard, Articulate 360, Adobe FrameMaker, Synthesia, boclip video integration etc.• Created Training manuals for world language and cultures. Languages include like French, German, Chinese and Latin.• Created Training manuals for Economics, Criminal Justice and other Electives and cultures.• Created Scope and Sequence and Lesson outline for different courses. • Created media production transcripts and custom videos. • Created various training modules using AI solutions techniques. • Created Rubrics and various adaptive features assessments for K12 and World and US History honors learners.

Bengaluru, Karnataka, India

• Created Rubrics and various adaptive features assessments for K12 and created content for Honors American Government learners. • Created and reviewed Scope and Sequence for lessons. • Created Assessments and learning activities for different learning levels.• Worked closely with subject matter experts to set learning objectives, best practices and guidelines.• Developed, Branched Scenarios, Process and Scope of Sequence.• Creating lessons and courses for International K12 learners of Level 1,2,3 and 4. • Creating interactive games and blended games for CCA learning mate learners

Bengaluru, Karnataka, India

• Created and reviewed lessons for Pentonix and other organizations• Trained a team of 120 team members.• Created Training manuals for employees and HR department. • Created Scope and Sequence and Lesson outline for different courses. • Created and reviewed Scope and Sequence for lessons. • Created Assessments and learning activities for different learning levels.

Bengaluru Area, India

• Created and edited Network Designs, User manuals, Web help, Installation manuals, Training manuals for CUCP and Cisco Networking products, Communications Gateway, Unified Communications Application, Unified Communications Management and Voice Servers using MSTP Style Guide and Cisco style guide. • Worked closely with subject matter experts to set learning objectives, best practices and guidelines. • Developed Network design diagrams, Branched Scenarios, Process Improvement and Gap Analysis documents, project plans and timelines from inception to implementation.• Ensured a cost effective project implementation effectively.• Evaluated delivery tactics, recommended enhances whenever necessary, and made program more effective.• Created design guides for network design considerations and best practices of Cisco CUCP network designs.

Bangalore

Bengaluru Area, India

• Created e-learning courses for telecommunication courses.• Created ILT (Instructor Led Training) courses for telecommunication courses.• Created Assessments and learning activities for different learning levels.• Worked closely with subject matter experts to set learning objectives;• Developed instructional design documents, project plans and timelines.

Design and develop various types of training modules (WBT, ILT and Blended).Interact with client on new projects, project delivery dates, feedback, and sign-offDesign LLD and HLD document for projects.Allocate work to team and review the training module to confirm learning objectives have been metDevelop and integrate module content, materials and media to meet detailed design specifications.Develop and edit content to support the overall learning goals and Objectives.Review deliverables for completeness, compliance with standards, and consistency with the detailed design prior to sending to manager for review.Develop modules based on Articulate, Flash programming and PPT).Developing end-user documentation and online help for software applications.Developing style guide for documentation.Writing UI text.Developing User Interface Flow Documents.Preparing High Level Documents for functional specifications of modules of software.Interacting with SMEs and product analysts to understand the object of documentation and the document requirements.Reviewing documents to ensure adherence to standards and quality.Scrutinizing documentation for correctness, accuracy and completeness.Researching trends in technical communication and UI Text Design.

Bangalore

• I was a corporate counselor for Siemens. Book official tickets, cabs and hotels for their employees.Give training to new team members.• Created training manuals, trained and provided technical support/feedback/coaching for a group of 30 plus temporary employees for a six month period during a surge of business.• Monitored in-bound and out-bound calls made and received by various operation teams and provided feedback to improve their client experience.

Master Of Business Administration (M.B.A.), Human Resources Management And Services, A

Bachelor'S Of Tourism Administration, Tourism And Travel Services Management

Higher Secondary School, Science, A