Sushmita Dey Email and Phone Number

- Planning, implementing and publishing training calendar for technical and non-technical courses- Designing and developing course content and defining delivery (VCT, e-learning, video etc..)- Instructional design and building learning materials- Working with SMEs to develop an in depth understanding of course content, requirements and learning objectives- NPS and learning analysis for training

- Partnered with leadership to drive organization design and execution - Successfully led succession planning efforts, identifying and grooming internal talent for key positions, reducing external hiring costs - Facilitated talent review meetings to identify high-potential individuals and create personalized development plans- Developed and maintained project plans, risk assessments, and budgets, ensuring alignment with organizational goals..- Handling four accounts with 500+ HC from two different location- Designed and delivered talent management strategy for employee growth and Talent retention- Led key Human Resource initiatives (external recruiting, strategic workforce planning, and employee engagement) required to establish a new consultative business unit- Managing appraisal for employees with 360-degree feedback- Analyzing and modifying benefits to be cost effective for the company and the best coverage for employees, managing HR budget for teams- Planning yearly calendar for Leadership and employee engagement - Planning regular reviews with Client and leadership to ensure risks are highlighted well in advance, ensuring minimum damage- Guidance/ counselling regarding Performance, Absenteeism or any other employee issues through progressive disciplinary process

- Managed staff of 350+ employees including all bands.- Managed four accounts as business HR.- Worked with two different locations.- Interviewed job candidates and made staffing decisions.- Managed the employee rewards programs.- Managed Bonus, Performance Appraisal and Payroll for employees.- Managed Visual Management for clients and Leaders- Managed promotions of employees.- Managed Organization communication and HR announcement.- Meet with new hires to discuss company goals with their career plan.- Updated Job Description to better reflect current responsibilities. - Retained Top Talent by ensuring a friendly and conducive environment.- Ensured relevant ideas and suggestions from all levels are implemented without much delay.

- Implemented innovative programs to increase employee loyalty and reduce turnover.- Hired and retained 150+ of staff for new growth.- Worked directly with hiring, payroll, clients, management to achieve the best outcome.- Organized Family Connect, Talent Hunt, Job Fairs, Town Hall etc.- Managing reports for Attrition, Hiring, New Joiners, IJPs, etc.- Shared reports/dashboards with Clients and Leaders.- Assisted with hiring and recruitment process, including attending Job fairs, partaking in screening resumes and conducting interviews.

•Worked in Payroll team.- Managed Database and Trackers for employees.- Took care of new-hire orientations.- Coordinated leadership meeting, sessions and sharing MOM's.- Tracked MOM's are done on time.- Organized Employee Engagement Sessions, HR Skip, Team Huddles.- Managed monthly Employee relationship Calendar and ensured all HR metrics are met

• Worked as an customer support executive.• Handled profile for customers and vendors.• Responsible for Insurance payments and claims.• Established complete process flow charts for new hires.• Trained new members in the team and acted as a mentor for them.