Business Strategy consulting. Brand Development - Research, Market Positioning, Launch of brands both online and offline. Digital Marketing - SMO, SEO, SEM, Ecommerce Website development and management, Support businesses to reset, build back and grow.Industry Projects: Retail (Fashion and High Jewellery) / Healthcare/Technology

Managed the services & repair business across company owned retail stores for luxury leather goods, mobiles, laptops and appliances, along with printing and engraving division. Direct reporting teams of Operations, Buying and logistics.

Managing “Travelex Retail”, B2B Partner Retail” and online fulfilment propositions, including all regional stores.- Manage regional P&L, including all revenues from retail, partner & white label stores, and all direct retail costs, direct support costs, and allocated shared costs.- Own and drive store profitability/ EBITDA- Ensure the country entity complies with all the regulatory requirements- Financial analysis, reporting and planning- Manage product launches and promotions - Manage regional stakeholder relationships - landlords, airports, Central Bank etc.- Ensure operations in line with standard operating procedures adhere to Company and location policy and procedures, Audit, Risk, Health & Safety, Security and Retail requirements

- Retail Strategy development and PNL management for Watches, Jewellery and Service divisions- Directing the Sales & Operations for 31 showrooms, 6 service centers and concession stores.- Annual Business Plans and Budgeting(Sales, GM, Buying, Marketing, VM, Capex/Opex, Manpower, Training, Facilities)- Channel Budget deployment and achievement- Plan, implementation of Marketing campaigns, sales promotions & events with excellent ROI- Overseeing Visual Merchandising calendar and implementations.- Lead Customer Centric strategies and culture, managing NPS, CS Index, CRM Analytics, KPI's, DSES- Formulate Channel Incentive Schemes for departments and teams - Introduction of Profitable Brands & Categories- Brand partner relationships, market share growth and OPSI management - Manage new retail and store development projects – review and approve international retail designers and project contractors for new store and concept development- Oversee retail leases, commercial negotiations with real estate landlords, mall management.- Review and monitor Team Performance, Learning & Development of reporting teams(Retail Operations, Store Operations, VM, Jewellery Department, Service & Workshop divisions, and Facilities)- Review and monitor store operational efficiency, cost controls, SOP's, statutory compliances, internal audits

- Driving the Panasonic Retail Channel and Distribution business of Panasonic TV, Audio and Camera for the UAE market.- Accountable for PNL, Sales, MArketing, Buying, Store Operations and Store development. - Manage Panasonic product planning (OPSI), market share growth in the region across existing channels of Retail, Travel Retail, Corporate Enterprise, Key Accounts and Wholesale.- Manage the merchandise teams to effectively manage key accounts in the market- Introduction of profitable brands in electronics and home appliances for Retail.- Performance management and developemnt of teams- Planning footprint expansion and new concepts and store development- ISO certifications of SOP's- Manage internal and external audits and compliances.

As Retail Operations manager lead the Sales, Marketing and Operations of Carter's & OshKosh children's wear brands for UAE, Qatar, Bahrain & Oman spanning a network of 20 plus showrooms & concession stores providing leadership to direct reporting functional teams of area managers, retail operations and visual merchandising. Self reporting to the Chief Operating Officer.Carter’s received “Best Concept & Merchandising” award at the International Carter's Conference US, 2010

Lead the retail strategy implementations for Calvin Klein, Jashanmal Department, Clark's Shoes chain of stores present in UAE, BAH with P&L responsibility. Managed Sales & Marketing of international brands in Fashion, Home, Footwear, Perfumes & Cosmetics, Luggage & Appliances as part of department stores business. Reporting to the Group CEO, providing leadership to directly reporting Area managers, Retail operations, Visual merchandisers,, Store managers, Customer Service, Head Cashiers, Store keepers, Admin and 170 frontline showroom teams.

Reporting to the Managing Director, managed countrywide operations of the two fashion retail brand businesses of "Straps" and "AOS" spanning 55 plus company owned multi-branded Men & Women’s smart casual wear & Women's Lingerie( 18 International, 9 National and a Private label) with P&L responsibilities. Overseeing and managing the performance & development of regional teams (of 240 strength) of Operations, Marketing, Visual Merchandising, Design, Merchandising, Buying & Logistics and Front line teams.Promoted as Deputy General Manager in 2007 within the first year of service. Originally joined the company as Business Manager, Retail.STRAPS received “Best Sales & Service, Best Promotion Schemer, Best Visual Display” awards at the Lingerie Retail Awards, Mumbai by Inner Secrets 2007

Core Founding member of Indian Retail School, which pioneered the Post Graduate Retail Management Programs and Retail Learning & Development in India. Managed the company operations, Initiated & implemented successful marketing campaigns for the brand launch.Designed & developed Post Graduate Programs in Retail Management along with eminent senior faculties from reputed Universities. Developed numerous Retail Training programs for Middle management & Front end retail teams, conducted more than 800 hrs of Retail training's for leading retail companies in the country.Received “Best Employee” Award in 2006

As the Regional Busines head managed the P&L of the branch operations of the company, comprising of a retail network of Nokia showrooms, After Sales Service centers & service support to 200+ Nokia dealers in the region. Independently managed Retail Sales, Marketing & Services Operations with a direct reporting of 52 plus personnel across retail sales, customer service, marketing, accounts, administration and service functions with Level 3 engineers bench. Also overseen & supported the Nokia Franchise partner businesses. Opened the first Professional Nokia Showroom and 10 Nokia Care centers in the region.Best Regional Performance recognition received in March 2004 for Sales and Service performance

Managed Operations & Marketing support for 62 Zee centers across eastern region in India and Nepal offering IT solutions/programs with direct reporting teams of Center managers, Counselors, Sales executives. Also supporting business operations of franchise partners in the region.