Susie Chen

Susie Chen Email and Phone Number

Autodesk - Senior Software Engineer @
Susie Chen's Location
Shanghai, China, China
About Susie Chen

1. Rich experience and knowledge in software engineering domain.2. Professional at testing and DevOps field.3. Strong communication skills.4. Familiar with Agile development patterns and Scrum management.5. Strong responsibility and earnest for work.6. Willing to learn and progress.

Susie Chen's Current Company Details
欧特克

欧特克

Autodesk - Senior Software Engineer
Susie Chen Work Experience Details
  • 欧特克
    Senior Software Engineer
    欧特克 Apr 2020 - Present
    中国 上海市 浦东新区
  • Autodesk
    Devops Engineer
    Autodesk Nov 2017 - Mar 2020
    Shanghai, China
    DevOps Engineer of cloud platform serviceDeployment, Process control, On-call for service affairs:1. Collaborate with the developers and QA to identify the deployment process and check if the new version is ready to be deployed.2. Check if the related requirements are ready before deployment, such as if the CR is approved, if the deploy time is good for users and if there are some affects for customers during the deployment. The deployment only can be done when all the requirements are satisfied.3. Collaborate with developer and QA to perform the deployment for service and extractor channels into AWS service, then create monitors after new deployment is completed.4. Take on-call duty when there are some issues reported by customers or alerts reported from monitors, analyze and identify where the issue occurs and find the best resolve solution, then perform professional actions to resolve related issues.5. Write clearly document for deployment process, such as how to renew SSL cert, how to update credentials and so on.6. Create systematic terraform code which can be used for service deployment and restore.7. Create detailed document for customers (all extractor teams) about how to deploy their extractor channels into our service more smoothly, and help to debug and resolve customer's issues.Achievements:1. Collaborate with colleagues or customers from APAC, US and Europe to debug, analyze and resolve issues smoothly.2. Collaborate with US DevOps team completed security review, soc2 scan requirements and Bronze Estimate Investment Report.3. Fully understand the role of DevOps, guide the new colleagues about how to do DevOps related jobs well, such as how to use DevOps's tools, and what’s the policies and requirements of DevOps.4. Deployed all the 50+ extractor channels into new Bear-hug service from old version service without any affects for customers.5. Familiar with AWS service.6. Proficient in DevOps related tools: Terraform, Chef, Grafana and so on
  • Autodesk
    Software Engineer In Test
    Autodesk Aug 2015 - Nov 2017
    Shanghai, China
    Mainly engaged in the test work and quality management of cloud services: OSS, ACM, Comments, N2 and Share.Technical and Management:1. Review develop design of new features, and discuss with US developers to make sure the new feature design become standard and reasonable.2. Create test design and implement test code(Java), execute test cases on 3 environments (DEV, STG, PROD).3. Report defects and track the status of each defect, and verify them after they are marked as resolved by developers.4. Investigate the issues or questions which reported by customers and guide them use our service smart.5. Create monitor code(Python) to monitor running status of cloud services.6. Develop test scripts for performance and security related, then execute them and generate test reports.7. Investigate failures of the regression tests in DEV/STG in time, create bug and notify developers in time if there is regression occurs, to make sure there is no regression push to PROD env.8. Visit San Francisco 2 weeks for business trip, in order to transfer test knowledge, process, experience and train the new comer.9. Update test status with scrum team members by sending daily report.Achievements and Management:1. Communicate with Foreign colleagues smoothly.2. Proficient in code languages: Java + Rest Assured test framework, Python, Jmeter, SOAPUI.3. Proficient in software related tools: TeamCity, Git, Jenkins, Wiki and so on.4. Become a very professional QA and proficient in functional, performance, resiliency and security test.5. Plan and arrange test affairs for multi services very well.
  • Beijing Rayootech Co., Ltd
    Load Test Engineer
    Beijing Rayootech Co., Ltd Sep 2014 - Jun 2015
    Shanghai, China
    I was working as a Load Test Engineer for the wireless product, mainly engaged in BSC service test. Daily Work:1. Write test design and test cases for new features.2. Execute manual test cases, analyze the execution results when there are some failures.3. Run load test for various platform of different BSC versions.3. Report CR when there are bugs or unexpected phenomenon occurs during test, and validate CRs when are marked as resolved.4. Write the test summary report for each release version after complete test.Achievements:1. Familiar with the load test process for BSC product and how to set up BSC service.2. Familiar with Linux system and common Linux commands.3. Understood the service logic of BSC product.
  • Chinasoft International
    Software Engineer In Test
    Chinasoft International Jun 2011 - Sep 2014
    Xi' An, China
    I worked as an automation test engineer and mainly engaged in 2,3,4G services test.Test Daily Work:1. Review feature design document, then discuss with SE and developer about the issues/doubts which I found during the review process.2. Write test design, test cases and test scripts(TCL/TTCN) of new features for multi projects.3. Design and implement automation test framework.4. Run regression tests, analyze test result and generate quality report.5. Set up test environments.6. Perform acceptance test with customers.Management:As a test team leader, I need take care of below affairs when there are new releases:1. Communicate and apply test resources to set up test environments.2. Plan and arrange test tasks, assign tasks to proper team members.3. Track the task progress daily in order to finish all the tests before the target date.4. Help to resolve issues which encountered by team members during test, such as special test environment, or need help from another team.5. Generate quality report after finish all the tests.Achievements:1. Proficient in script languages: TTCN, TCL.2. Proficient in test related tools: GTR (run test), TMS (test case management), JIRA (task management), DTS (Bug management).3. Familiar with common operation systems (e.g. Windows, Linux).4. Proficient in common test methods: boundary value test, Equivalence class and Causality diagram method and so on.5. Familiar with test procedures and release rules to make sure service with good quality.6. Management experiences of test team.

Susie Chen Education Details

  • The Pla Information Engineering University
    The Pla Information Engineering University
    Good

Frequently Asked Questions about Susie Chen

What company does Susie Chen work for?

Susie Chen works for 欧特克

What is Susie Chen's role at the current company?

Susie Chen's current role is Autodesk - Senior Software Engineer.

What schools did Susie Chen attend?

Susie Chen attended The Pla Information Engineering University.

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