Susie Wright Email & Phone Number

Winchester, England, United Kingdom

I plan, design and carry out research activities to unearth human insights in order to guide the application of design. I help provide actionable and meaningful data-driven insights. I collaborate across development, design, and product management teams to evaluate current and upcoming user research needs that help to improve product definition and drive.

Winchester, Hampshire, United Kingdom

Scrum Master - I facilitated teams to deliver products - identifying and removing blockers, keeping the team truly Agile, helping them meet their sprint commitments and inspecting our ways of working to find opportunities to do things better.Agile Coach - I helped teams (new to Agile or experienced in Agile) to grow and refine their Agile practices.

London, United Kingdom

I observed and interviewed end users to model and analyse their current ways of working in order to shape the requirements for a new Enterprise Resource Planning tool.

London, United Kingdom

I worked on a multi-capability team set up to improve the student experience at LSBU. My role was to research the staff and student environment, tasks and challenges to define requirements for a Predictive Analytics tool that identified students at risk of failing their studies so they could be offered more support to help them succeed.

London, United Kingdom

To increase my exposure to more clients and sectors I joined a Business Analysis Consultancy firm. I worked for a large British retailer on an AGILE project to deliver a seamless omni-channel customer experience. I managed the Business Analyst team - liaising with customers, tracking progress, managing risks and issues and removing blockers to ensure they.

London, United Kingdom

I was responsible for leading a team of Business Analysts on a multi million AGILE transformation project to improve the user experience of obtaining a visa to come to the UK. Responsibilities included analysing ‘as is’ via application processes to feed into the discovery phase, defining the epics, working with the Product Owner to analyse requirements and.

London, United Kingdom

I joined a recently formed Change Management team, responsible for setting up the Business Analysis processes and products, and then performing business analysis once the team was up and running (includes 9 month sabbatical). Projects included defining requirements for a nutritional analysis tool to help chefs prepare meals for children that conform to.

Bristol, United Kingdom

I am passionate about the Environment so I joined the Environment Agency as an Internal Auditor. My job was to analyse ways of working to come up with ideas for improvement and find risks to the Environment Agency providing the service the Public needed.

After joining the IBM Graduate Training Scheme, I decided to follow a career in business analysis – a role that allowed me to combine my love of working with people and technology. I worked on many projects, the most interesting of which was designing and building a portal to enhance the user experience for staff working for a large highstreet.

Bachelor’S Degree, Applied Psychology & Computing

Master’S Degree, International Business Economics