Susie Hiatt

Susie Hiatt Email and Phone Number

VP of Client Relations and Compliance @ J. Arthur Dail
Rochester, MN, US
Susie Hiatt's Location
Rochester, Minnesota, United States, United States
About Susie Hiatt

VALUE PROPOSITION► I am highly effective in leadership, client management and benefits administration, with experience delivering results working with companies to develop strategies for benefits solutions that meet the needs of employees while maintaining regulatory compliance.► My goal is to join a world-class organization in a director or executive role overseeing employee benefits.SUMMARY► Engaging, supportive and empathetic leader possessing a winning blend of subject matter expertise, skill in the oversight of regulatory compliance, and practical experience as an advisor with respect to benefits programs.► Leverages a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning talent and focus with organizational objectives. LEADERSHIP HIGHLIGHTS★ With Benefit Plan Administrators of Eau Claire, builds benefits packages for employers, working with stop loss carriers, PBMs, and cost control vendors on new groups, terminations, plan changes, issues, and new products.★ In a prior role with North Risk Partners, developed a library of Compliance Department documents, policies, and procedures from the ground up, and trained 125 team members on compliance regulations and Client Compliance checklists.★ Experience includes creating and building two start up companies.Specialties: Stop loss, PBM, Contracts and plan documents, Benefits Administration, Advisor to Clients, Needs Assessments, Regulatory and Legal Compliance, HIPAA Regulations, Customer Relationship Management, Benefits Package Design

Susie Hiatt's Current Company Details
J. Arthur Dail

J. Arthur Dail

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VP of Client Relations and Compliance
Rochester, MN, US
Susie Hiatt Work Experience Details
  • J. Arthur Dail
    Vp Of Client Relations And Compliance
    J. Arthur Dail
    Rochester, Mn, Us
  • Marpai Health, Marpai Labs
    Senior Director Of Client Experience
    Marpai Health, Marpai Labs Oct 2023 - Present
    Third Party Administration
  • Benefit Plan Administrators Of Eau Claire, Inc.
    Sr. Director Of Client Management
    Benefit Plan Administrators Of Eau Claire, Inc. 2021 - 2023
    Eau Claire, Wisconsin, Us
    ★ Manages relationships with self-insured employers to assess and meet their benefits needs.★ Develops client action plans focused on the sale of the company’s products and services. Works with insurance providers on new groups, terminations, plan changes, issues, and new products.★ Maintains legal and regulatory compliance within the book of business as well as for Point C while managing risk.★ Instrumental in maintaining compliance with new requirements introduced in 2021, including the No Surprises Act, compensation disclosures, prescription drug rules, and requirements related to the COVID pandemic.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT BENEFIT PLAN ADMINISTRATORS OF EAU CLAIRE, A POINT C SUBSIDIARYBenefit Plan Administrators of Eau Claire is a full-service benefits administrator specializing in the administration of medical, dental, and short term disability plans.
  • North Risk Partners
    Employee Benefits Senior Account Manager - C.O. Brown Division
    North Risk Partners 2019 - 2021
    Plymouth, Minnesota, Us
    ★ As a compliance expert, supported the Client Management team and as the HIPAA Privacy Officer for the entire company. Provided guidance on requirements under ERISA, HIPAA, CMS, COBRA, FMLA, the ACA, and other laws and regulations.★ Scope of work included advising approximately 100 clients on new and changing legislation, as well as updates to specialty products and services. Recommended benefits coverage in line with each client’s needs.★ Established a library of Compliance Department documents, policies, and procedures, and trained 125 team members on Client Compliance checklists.★ Joined the 12-person Strategic Benefit Team, encompassing vice presidents, practice leaders, and partners responsible for steering benefits operations company-wide.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT NORTH RISK PARTNERSNorth Risk Partners is an independent insurance firm offering insurance coverage for businesses and individuals across Iowa, Minnesota, Nebraska, North Dakota, and South Dakota.
  • Associated Benefits And Risk Consulting
    Employee Benefits Account Executive
    Associated Benefits And Risk Consulting 2017 - 2019
    Minnetonka, Mn, Us
    Serviced benefits and risk management products and services while providing guidance to customers on regulatory compliance.★ Increased account penetration with technology solutions, health management, and communication tools.★ Responsible for resolving escalated client service issues, serving as the basis for increased customer satisfaction and renewals.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT ASSOCIATED BENEFITS & RISK CONSULTINGAssociated Benefits & Risk Consulting is a multi-line insurance agency with 400 employees, providing employee benefits, retirement plans, compliance, business insurance, risk management and individual insurance solutions.
  • Wa Insurance Group (Formerly Winona Agency)
    Employee Benefits Account Executive
    Wa Insurance Group (Formerly Winona Agency) 2016 - 2017
    ★ Served as an Account Executive for one year to ensure the successful transition of client relationships following the acquisition of The Hiatt Group by WA Insurance Group.★ Developed benefits packages to meet the needs of each employer and negotiated renewals.★ Counseled clients and employees on products, benefits, compliance, eligibility and claims.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT WA INSURANCE GROUP (FORMERLY WINONA AGENCY)WA Group is a full service insurance and risk management agency with multiple locations in Minnesota.
  • The Hiatt Group
    Owner And Principal Benefits Consultant
    The Hiatt Group 2005 - 2016
    Established the business, working with employers to implement benefits programs in compliance with all legal and regulatory requirements.★ Worked with carriers that included United Healthcare, Lincoln Financial Group, and TBC..★ Developed 20 client relationships, with a focus on public school districts.

Susie Hiatt Skills

Insurance Accounting Strategic Planning Customer Relations Negotiation Compliance Product Development Problem Solving Excel Administration Word Research Troubleshooting Workers Compensation Risk Management Budgeting Scheduling Claims Hiring Credit Customer Service Employee Benefits Policy Process Improvement Operations Management Microsoft Office Vendor Relations Contract Management Pricing Contract Negotiation Powerpoint Analysis Business Planning Budgets Sales Management Payroll Cobra U.s. Family And Medical Leave Act Reinsurance Open Enrollment Program Management Enrollment Services Data Analysis Job Description Development

Susie Hiatt Education Details

  • The College Of St. Scholastica
    The College Of St. Scholastica
  • Rasmussen Business College
    Rasmussen Business College
    General

Frequently Asked Questions about Susie Hiatt

What company does Susie Hiatt work for?

Susie Hiatt works for J. Arthur Dail

What is Susie Hiatt's role at the current company?

Susie Hiatt's current role is VP of Client Relations and Compliance.

What is Susie Hiatt's email address?

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What is Susie Hiatt's direct phone number?

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What schools did Susie Hiatt attend?

Susie Hiatt attended The College Of St. Scholastica, Rasmussen Business College.

What are some of Susie Hiatt's interests?

Susie Hiatt has interest in Boating, Jewelry Making, Gardening, Improving Us Health Care Delivery, Camping, Fishing.

What skills is Susie Hiatt known for?

Susie Hiatt has skills like Insurance, Accounting, Strategic Planning, Customer Relations, Negotiation, Compliance, Product Development, Problem Solving, Excel, Administration, Word, Research.

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