Training, Implementation, and Customer SupportRegistration Management Software for Education and TrainingMore than a basic online registration tool, Learning Stream is flexible registration management software that streamlines the connection between you and your learner. Account for complex pricing and discount scenarios, track continuing education credits, and analyze data for individual classes and entire programs, all while managing hundreds or more events and programs a… Show more Training, Implementation, and Customer SupportRegistration Management Software for Education and TrainingMore than a basic online registration tool, Learning Stream is flexible registration management software that streamlines the connection between you and your learner. Account for complex pricing and discount scenarios, track continuing education credits, and analyze data for individual classes and entire programs, all while managing hundreds or more events and programs a year.http://www.learningstream.comLumaverse Technologies brings together a suite of solutions that focus on scheduling, coordination, communication, registration, member, volunteer, and fundraising management challenges. Through organizing, connecting and engaging individuals, our solutions empower people to change the world, together.Lumaverse Technologies is comprised of SignUpGenius, NonProfitEasy, TimeTap, Fundly, Membership Toolkit, AtoZConnect, Learning Stream, GoSignMeUp, RegistrationMax, Auction Frogs, and Club Express.Websitehttps://www.lumaverse.com/ Show less

Sage Payroll Services / Sage TimeProvides operational and day to day administrative leadership for a customer support/service team who provides consistent, high quality support to Sage customers. Works closely with the Manager/Director on the daily operational Customer Support performance for the Sage products and collaborates with others across the organizations to ensure processes, procedures and resources are in place to meet departmental objectives and to deliver an extraordinary… Show more Sage Payroll Services / Sage TimeProvides operational and day to day administrative leadership for a customer support/service team who provides consistent, high quality support to Sage customers. Works closely with the Manager/Director on the daily operational Customer Support performance for the Sage products and collaborates with others across the organizations to ensure processes, procedures and resources are in place to meet departmental objectives and to deliver an extraordinary customer experience. Show less

Sage Payroll Services / Sage TimeTraining clients on Time and Attendance web-based application and providing system implementation setup. Delivering personalized customer service client sessions including Administrative, Manager, Scheduling, Rates, Payroll, and Accruals.

I-9 Form compliance assignment, Employee Information files update project, supported benefits fair and provided information to employees, assisted with Human Resources office relocation and organization.

New hire orientation and on-boarding of staff and contractors. Individual/Team coaching and support on employee engagement, team building, leadership, and development. Administered computer based training. Designed, developed, and implemented training programs and supportive materials, such as the Customer Mania Certification program. Web administration support of 7 help desk online knowledge bases.

Translated internal customer needs within a technical environment and delivered solutions. Extensive testing, documentation, and interactions with internal software development and external vendor teams.

Corporate and Franchise database maintenance and support, including implementation of national marketing promotions sent to restaurants. Partnered with internal departments and regional field teams.

Maintained strict licensing compliance with local, state, and federal agencies and resolved store level health code and liquor regulation violations, for 2,000 corporate PIzza Hut restaurants.

Arranged aircraft charters, pilot service, aircraft rental, and flight instruction. Retail sales and billing.

Managed 2-state territory. Supervised over 75 paid and volunteer staff in planning and organizing successful local bloodmobiles. Recruited new staff. Media relations and educational presentations.