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Sue F. is listed as Amazon VA | Customer Service Expert | Administrative Assistant at Confetti, a with 22 employees, based in Cavite, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Sue F..
Sue F. previously worked as Back Office Assistant at Confetti and Marketing Specialist at Prodigy Media Inc.. Sue F. holds Freelancing Virtual Assistant Course from Surge Marketplace.
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"Teamwork turns ordinary into extraordinary."Are you looking for an experienced Amazon Virtual Assistant who can handle your e-commerce, admin tasks, and customer support with ease?Need someone with a proven track record in delivering outstanding customer service through phone, email, and chat?Or perhaps a dedicated Freelancer to complete your project with professionalism and precision?Look no further—YOUR SEARCH ENDS HERE! ✨Here’s how I can support you, not limited to:✅ Customer Support: Delivering exceptional support through phone, email, and chat. Experienced in managing inquiries, resolving issues, processing orders, and ensuring high levels of customer satisfaction for major brands across diverse industries.✅ Amazon Marketing Specialist: Skilled in enhancing product visibility and driving sales by converting customers into product testers and maintaining high ratings for optimal marketplace performance.✅ Administrative Support: Providing organized and efficient administrative services, including calendar management, data entry, appointment scheduling, and other essential tasks to keep your operations seamless and productive.✅ Fraud Detection & Prevention: Adept at identifying suspicious activities, investigating fraud cases, and implementing security measures to protect customer accounts and ensure transactional integrity.✅ Social Media & Marketing Assistance: Boosting brand engagement through social media management, content scheduling, and email campaign support. Focused on creating a consistent and engaging online presence.With 7 years of experience in customer service and virtual assistance, I bring a strong attention to detail and a reliable work ethic. I’m here to help you focus on what matters most by handling your day-to-day tasks efficiently. Whether you need consistent support or assistance with specific projects, I’m dedicated to making your workload lighter and your business more streamlined.Colossians 3:23-24
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A career timeline built from the work history available for this profile.
- Handled ticketed tasks in HubSpot to support customer events, including admin work and sending emails to customers or vendors.- Updated internal systems with event details.- Worked in a fast-paced setting, completing many tasks quickly and accurately.- Performed data entry tasks as needed.
- Managed inbound/outbound emails- Ensured successful product launches and rankings- Converted customers to product testers, maintaining positive reviews
Florida, United States
- Handled different brands such as Legacy Research, Palm Beach Research Group, Brownstone Research, Casey Research, Rogue Economics, Jeff Clark Trader, and Opportunistic Trader- Answering customers' inquiries via phone and email- Updating customers' account and login information- Processing order and cancellation- Helping customers on how to navigate website, how to find special reports, newsletters, and portfolio- Answering basic questions about cryptos, options, warrants, and stocks
- Cold calling for lead generation- Setting an appointment for prospects to speak with a loan officer/salesperson- Answering inbound calls for sales/upsell and using CRM to apply the changes- Prepares source data for computer entry by compiling and sorting information- Entering the information into a database or documentation platform
Muntinlupa City, National Capital Region, Philippines
- Making sure that the customers' financial account and identity is free from any potential fraud- Professionally dealing with fraudsters- Tracking and monitoring illegal transactions on customers' financial accounts- Detecting and preventing fraud- Reporting any suspicious unusual transactions that may be risky to the financial institution and customers- Implementing fraud prevention programs and assessing fraud
Carmona, Calabarzon, Philippines
- Providing excellent customer support and conflict resolution- Educating the customers in regards to their question about their account and bill- Providing assistance in scheduling a technician- Selling products and services that AT&T Uverse offers- Providing empathy statement when needed- Using positive approach when dealing with customers- Building rapport- Right sizing the best product/services that the customer needs and applying the changes on their account using CRM- Educating the customer in terms of using online AT&T platforms
Dasmariñas, Calabarzon, Philippines
- Providing excellent customer support and conflict resolution- Educating the customers in regards to their question about their account and bill- Walking the customers through basic troubleshooting steps and creating a ticket if necessary- Providing empathy statement when needed- Using positive approach when dealing with customers- Building rapport- Upgrading/downgrading customers' plan and applying the changes on their account- Assisting dealers in regards of their customers concern- Helping customers to port in/port out their phone numbers- Helping customers to unlock their devices- Educating the customer in terms of using online MetroPCS platforms
Other employees you can reach at withconfetti.com. View company contacts for 22 employees →
Caitlin Messinger
Colleague at ConfettiBrooklyn, New York, United States
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Erik Kochenberger
Colleague at ConfettiNew York, United States
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Adi Benyosef
Colleague at ConfettiIsrael
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Ashley Mccabe
Colleague at ConfettiNew York City Metropolitan Area, United States
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Olga Toporkova
Colleague at ConfettiMoscow, Moscow City, Russia, Russian Federation
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Briana Thomas
Colleague at ConfettiWashington Dc-Baltimore Area, United States
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Lauren Hermanson
Colleague at ConfettiBrooklyn, New York, United States
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Leon Harding
Colleague at ConfettiNottingham, England, United Kingdom
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Ilana Shalev
Colleague at ConfettiIsrael
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Cheina Woodley
Colleague at ConfettiAtlanta Metropolitan Area, United States
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Business Outsourcing Management | 2015 - 2017 - Associate Degree Holder - Consistent Dean's Lister - Proficiency in Call Center Module.
Quick answers generated from the profile data available on this page.
Sue F. works for Confetti.
Sue F. is listed as Amazon VA | Customer Service Expert | Administrative Assistant at Confetti.
Sue F. is based in Cavite, Calabarzon, Philippines while working with Confetti.
Sue F. has worked for Confetti, Prodigy Media Inc., Insta-Answer Llc, Upwork, and Capital One.
Sue F.'s colleagues at Confetti include Caitlin Messinger, Erik Kochenberger, Adi Benyosef, Ashley Mccabe, and Olga Toporkova.
You can use AeroLeads to view verified contact signals for Sue F. at Confetti, including work email, phone, and LinkedIn data when available.
Sue F. holds Freelancing Virtual Assistant Course from Surge Marketplace.
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