Susie Mitchell Email & Phone Number

San Francisco, Ca, Us

-Managed and implemented Merger & Acquisition programs, including a $1B deal and multiple smaller deals-Managed, monitored, and tracked technical integrations, including a major strategic infrastructure partner on a 3-5 year timeline, and a spin out of new privacy product which had Apple as it’s first customer-Provided program and process leadership across many functions where executive leaders requested more focused expertise, including earnings, HR compensation philosophy revamp and release, capacity planning, company internal business metrics, GTM, and business intelligence dashboard systems-Created reporting and communication systems for easy visibility into status, risks, and escalation. Ensured clear, transparent, and honest representation of programs and initiatives.-Advised and assisted departments in setting up their own PMO, and mentored Project and Program Managers across Fastly

San Francisco, Ca, Us

- Managed and coached a team of Program Managers that led and implemented all Product led initiatives and launches through the Product Lifecycle from development to Go-to-Market- Owned orderability process, including pricing and packaging and CPQ system implementation of skus. - Led continuous improvement and development of the Product Lifecycle-Created reporting and communication systems for easy visibility into status, risks, and escalation. Ensured clear, transparent, and honest representation of programs and initiatives.-Borrowed by Office of CEO to manage business impactful, strategic initiatives, while continuing to run PMO organization, processes, communication, and problem solving- Partnered with peers and key stakeholders across the organization to cultivate trust and deep partnerships. Managed change management- Partnered with leaders from other PMO’s in the organization to ensure alignment in separation of responsibility and PMO standards across teams- Mentored Program and Project Managers across Fastly. Developed employee from an individual contributor to a successful manager

San Francisco, Ca, Us

- Built, managed, and coached a team of Program Managers that led and implemented all Product led initiatives and launches through the Product Lifecycle from development to Go-to-Market; Managed and coached Marketing Project Manager-Created reporting and communication systems for easy visibility into status, risks, and escalation. Ensured clear, transparent, and honest representation of programs and initiatives.- Led process and implementation of orderability, including pricing and packaging and CPQ system implementation of skus. Negotiated between Product and Business Systems to ensure alignment and continued improvement in process and relationships- Led continuous improvement and development of the Product Lifecycle to ensure it scales with the company, as well as evangelizing and getting buy-in on the process- Partnered with peers and key stakeholders across the organization to cultivate trust and deep partnerships- Partnered with leaders from other PMO’s in the organization to ensure alignment in separation of responsibility and PMO standards across teams- Mentored Program and Project Managers across Fastly. Developed and presented Project Management Basics training to event managers that were moved to project managers during the pandemic- Developed Go-to-Market Process and trained Product, Marketing and Program Organizations on their roles and how to implement- Managed change management for my team as the team went from a centralized to matrixed organization

San Jose, Ca, Us

- Built, managed, and coached a project management team and served as chief of staff to Director of Product- Managed my team in driving all Product and UX led projects, launches and integrations that involved cross-functional teams, or that had significant financial impact on the business unit. -Created reporting and communication systems for easy visibility into status, risks, and escalation. Ensured clear, transparent, and honest representation of programs and initiatives.- Led major corporate initiatives: Branding and business systems switch-over from OpenDNS to Cisco; Introduction of a new product category with OpenDNS/Cisco Umbrella as a leader; Launch of a combined three Cisco products solution as first security tool for iOS in partnership with Apple - Implemented project management standards and processes. - Received Security Business Group Recognition Award: Q4 Play Together to Win Award

- Managed development and implementation of a mixed modality training series including in-person and web based - Managed cross-functional teams to implement a product launch campaign from strategic planning through implementation; developed and managed schedule, negotiated timing with legal and agency representatives, ran weekly core team calls, and managed documentation - Partnered with specialist to beta test technology solutions that advance project management systems and campaigns; Developed project management standards and templates- Created department project schedule template for large marketing campaigns

San Francisco, Ca, Us