Susie Calabrese Email & Phone Number

Westport

Fairfield County, Connecticut, United States

Managed, executed and tracked agent education, marketing and loyalty programs. Managed agent education curriculum, communications plans, engagement and overall execution. Served as team expert on Adobe marketing communications system to execute and track all industry communications. Managed and coordinated on-going agent webinars and co-hosted consumer webinars.

Stamford, Ct

Utilized people management skills to engage new volunteers, and conduct screenings for placement on teams. Identified and developed volunteer leaders to head teams and activities. Created organizational team structures, on-boarding and training processes with primary focus on positive culture building. Secured, implemented and managed partnerships with corporations, community groups and other organizations. Organized events to recognize the contributions of volunteers. Organized and executed outreach events that support organizational missions.

Stamford, Ct

Provided leadership, direction and supervision to eight Spa Coordinators in the daily operations of the Holistic Healing Spa. Handled all guest and employee relations, including hiring, coaching/counseling and quarterly performance reviews. Successfully led team achievement of 150 Membership Sales in the first month of opening, resulting in 30K in revenue. Developed strategic partnerships and marketing campaigns with local companies in Stamford’s Harbor Point Community.

Stamford, Ct

Managed and motivated two agency partnerships, fostering their support in reaching each brands business objectives. Developed strategies to support marketing initiatives by implementing media outreach + events across brand campaigns. Led the production and logistics for media events, from ideation and planning, to execution and reconciliation. Supported social media strategy and management of digital content development/production to increase digital brand visibility and ensure messaging consistency across media and digital platforms.

Greater New York City Area

Created daily email marketing distribution of top press coverage (called Hot Off The Press) to internal stakeholders and top leaders within the organization. Analyzed media measurements, insights and effectiveness on a quarterly basis. Planned and executed Starwood corporate events while assisting brand publicists on special projects

Stamford, Ct

Assisted in the organization and strategic planning of the presentation design group under Starwood's Global Brand Design department. Actively listened and interpreted the design approach of Starwood Corporate, Brands and other teams, while effectively communicating design direction to graphics artists and overseeing the preparation of the presentation files to completion.

Stamford, Ct

Managed 15-20 print and digital design projects from conception to completion simultaneously. Lead internal daily project meetings and weekly client meetings to avoid derailment of projects from timelines. Established new process and tracking system for print and digital ad campaigns across three brands by maintaining a visual calendar of reoccurring ads inclusive of ad images for brands teams to visualize choices/trends.

South Norwalk, Ct

Planned and executed three national event marketing campaigns across 19 markets for the following brands: Philips, Rex Goliath/Constellation Wines, Erie Insurance. Established strong relationships between clients, internal teams and vendors to align expectations and ensure all goals were met within budget. Managed logistical coordination of all program elements including: merchandise, supplies, vehicles, schedules, and hiring/training of field personnel. Lastly, crafted program reports that were included in communications plans via PowerPoint

Needham, Ma

Managed a portfoio of 341 accounts with a total of 2,800 elevators and grew portfolio by 7% year over year. Fostered intentional relationships with clients generating roughly 600K in new business annually. Presented elevator maintenance solutions to clients selling over 500K in repairs annually. Collaborated with senior management on sales strategies for internal and external clients.

Boston, Ma

Influenced and interacted with over 100 car rental clients daily providing a memorable customer service experience. Assisted in maintaining 70 local hotels and business accounts by providing reliable, high quality customer service. Met internal sales goal of 10K in additional liability insurance resulting in customer service recognition award and highest sales percentage award out of class of 32 interns resulting in $500.00 Scholarship.