Susie Panter-Smith Email & Phone Number

Kingston, ON, CA

Kingston, Ontario, Canada

• Using marketing and business administration skills while acting as primary support for the Chief Operating Officer to achieve growth and business goals of the firm.
• Working with COO to provide key day-to-day support for overall business ventures of the firm
• Acts as the primary liaison with external stakeholders and coordinates sponsorship opportunities and employee engagement initiatives that are inline with the firm's budget and social responsibilities
• Manages communications with 15 partners and over 150+ employees across three offices (Kingston, Belleville and Trenton)
• Working with marketing team to design, create and schedule marketing materials for billboards, print, radio and social media as well as up-dating website design, to strengthen communications across the firm
• Building close relationships with various teams, including CPAs, business administration staff, human resources and partners to prepare reports, presentations and documents requested by the COO

Picton, Ontario

• Strong customer service skills
• Fine-dining experience (five-course dinners & special events)
• Multi-tasking between server & bartender
• Fast-paced working environment
• Engaging with tourists from all over the world, speaking different languages
• Strong knowledge of local craft beers & wines (recommending food & beverage pairings)

Picton, Ontario

• After working as a Shift Supervisor for both on-site restaurants at the Inn (the Barley Room Pub & Amelia's Garden) I was promoted to Social Media & Marketing Manager for both restaurants, the Cookery School and.
• Create and manage digital campaigns to drive lead generation
• Design, develop and deliver marketing campaigns for various business departments
• Develops and executes the marketing strategy for: Cookery School classes, on-site restaurants, accommodations, getaway packages, weddings & corporate retreats etc.
• Collaborates with Event Planners to schedule and create social media marketing posts
• Menu design for on-site restaurants, special events and specific holidays

Prince Edward, Ontario, Canada

• After working as a server/bartender for the company for over a year, I was fortunately promoted to this position. This role has given me the opportunity to use the skills that I have learned throughout my extended nine.
• Strong interpersonal skills & customer service skills
• Confidence when delegating work to staff
• High degree of leadership skills
• Training new employees, ensuring compliance of company standards
• Responsible for creating staffing schedule

Picton, Ontario

• Maintained and built client relations by identifying growth opportunities and social media marketing solutions
• Planned, scheduled, posted, strategized & created Facebook, Youtube, Twitter & Instagram content to create consistency & grow audiences for clients
• Researched competitors and social media trends, while analyzing KPIs
• Created graphic templates for social media posts
• Tracked and monitored social media campaigns to ensure intended results
• Proficient in social media tools such as, Co-Schedule, Indesign, Illustrator Canva etc.

Picton, Ontario

• Full-time seasonal summer position
• Responsible for bar opening & closing operations with a high degree of effectiveness
• Strong knowledge of over 15+ craft beer options
• Multi-tasking between food server, cook & bartending for beer tastings
• Bottling & labeling various beers
• Providing strong customer service & tending to the needs of all guests

• As an intern, I contributed in overseeing projects within the Communications Office for the Faculty of Social Sciences.
• Planning & organizing upcoming on-campus events
• Drafting social media plans advertising for events; Instagram, Facebook, Snapchat &Twitter etc.
• Writing news articles illustrating campus events for The Brock Press Newspaper
• Shot photographs & created posters for events
• Research, brainstorming & fieldwork for events analyzing past department events;International Women’s Day Panel, Terry O’Malley Lecture, Grant Dobson Case Competition

St.Catharines, Ontario, Canada

• As the Outreach and Promotions Co-ordinator, I was tasked with working towards increasing opportunities for training and skills development within under-represented communities from St. Catharines/Niagara. My.
• Created a promotions campaign to create awareness of skills development
• Worked with the Program Director to organize volunteer information sessions and on-air skill workshops
• Research on organizations and businesses based in St. Catharines
• Scheduled business meetings
• Outlined a critical path & event calendars

Kingston, Ontario, Canada

• Worked full-time during the summer months and part-time during the school year.
• Worked with minimal supervision while maintaining a strong initiative
• Customer service skills
• Stocked shelves and managed the check-out cash
• Cleaned and monitored the store for closing and opening hour
• Multi-tasked within a fast paced environment

Kingston, Ontario, Canada

• Responsible for scheduling and leading weekly meetings with a group of thirty students as well as sporting events that happened on campus. (Athletic Banquet, Athletic Awards Night Ceremony, Basketball tournaments.
• Management and planning for athletic & sporting events
• Electing student volunteers with various positions & jobs
• Managing a team of students & making sure everyone was getting along within the group environment
• Working with student athletes, team coaches, teachers and athletic organizations
• Managing and planning athletic fundraisers & volunteer opportunities

Communication And Media Studies

Activities and Societies: Brock TV, Brock University Radio Station (CFBU 103.7 FM)

Secon, High School/Secondary Diploma Programs

Activities and Societies: President of Athletics Association, Relay for Life Committee, Clothing Association, Track & Field Team Member.