Product Support Manager
CurrentRumaillah Motors is handling many dealerships, Crown Forklifts (warehouse material handlingequipment), Clark Forklifts, Kalmar Forklifts & Container Handlers (Port Handling Equipments). Genie manlifts, JLG manlifts, Flexi Narrow Aisle forklifts, Cela , Teupen & Palazzani Access platform units, Rockwheel soil drum cutters. Jingwoo truck mounted manlifts, Suzhou Dafang Transporters (multiwheelers). Star Ev Golf Carts. CTE Truck Mounted Manlifts, Magni Telehandlers. • Dealing with major clients for securing Annual Preventative Maintenance (AMC) contracts for warehouse material handling equipment - Crown – Major clients are Gulf Warehousing co,, HamadMedical Cooperation , Ali Binali Logistic Co., Gulf Agencies Co., Qatar Logistic Co. are few of them.•Dealing with Q-Terminal -Hamad Port for Kalmar Reachstackers, Empty Container handlers, forklift with range of 10ton to 45ton for Preventive maintenance & Corrective Maintenance.• Dealing with Qatar Aluminium Co (Qatalum), Qatar largest Aluminium producer for securing Preventative Maintenance & Corrective Maintenance ( PM & CM) contract for 02 nos 200 Ton Transporters (multiwheelers) for consecutive eight years. • Dealing with US Air Base in Qatar for repair & maintenance for Crown warehouse equipments , JLG Manlifts & Kalmar Forklifts. • Monitor & Maintain labour utilization to get optimum output. • Preparing Annual Budget for Service & Spare Parts Dept.• Monitor & ensure monthly dept income meet the budget requirement. Thus monitor yearly targets are met• Submit Proposal for manpower requirement & recruitments.• Liaise with all principals for critical breakdowns to get earliest solutions.• Liaise with principals for warranty failures• Liaise with principals for technician technical training to upgrade skills.• Make sure workshop staff uniforms , PPE & mobile vehicles clean , tidy & well maintained• Ensure workshop housekeeping is kept up to date and all areas are clean & tidy all times.