Susinthan Pathmanathan Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Book collateral receive/pledge tickets in Apex FIS accurately based on responses received from or sent to clients via email, while ensuring exposures are covered completely with eligible collateral for over 110+ counterparties across 3 entities• Accurately investigate margin discrepancies in counterparty marks by analyzing differences in pricing, collateral balances, and discrepancies against RBC to guarantee collateral will be agreed upon before cut-off, reporting any fails to trading… Show more • Book collateral receive/pledge tickets in Apex FIS accurately based on responses received from or sent to clients via email, while ensuring exposures are covered completely with eligible collateral for over 110+ counterparties across 3 entities• Accurately investigate margin discrepancies in counterparty marks by analyzing differences in pricing, collateral balances, and discrepancies against RBC to guarantee collateral will be agreed upon before cut-off, reporting any fails to trading desk and upper-management• Collaborate with IT team regarding ongoing issues with pricing JIRA to find a potential fix and assisted in adding numerous automation enhancements to Bernie Bot system to increase overall efficiency through automated margin call delivery• Oversee CAD securities settlement via ARROWS CDS to identify if clients are facing the correct setups, communicating with wiring team per status of pending wires, and request SWIFT references from team in cases of non-receipt funds to confirm all margin collateral will settle before designated cut-offs• Reconcile daily cash activity in Excel to confirm balances are in line with counterparties and interest calculation is accurate in time formonth-end settlement, while monitoring 70-80 cash accounts for outstanding interest monthly across various currencies (CAD,USD,GBP,EUR)• Input journal entries for collateral breaks internally between BTS Pooled and APEX to reassure back-office reconciliation is in line with counterparties marksTri-Party Responsibilities:• Transfer available CUSIPS in BDC to allocate into under-collateralized deals in AccessEdge to ensure deals are fully allocated at all times• Inform traders of mismatched deals and allegements throughout the day to ensure we have all deals matched before unwind process at 3:15 pm• Effectively collaborate with BoNY team when issues arise within deal restrictions and conduct reconciliations for JPM, SZV, DOT, RBC deals to confirm no discrepancies in daily work Show less

Toronto, Ontario, Canada

• Delivered timely and accurate service to all Ryerson Students by executing the correct procedures for TTC Products, Cineplex Tickets, Ryerson Merchandise, Health and Dental Information• Resolved routine based problems effectively, ensuring timely responses to all inquiries, increasing productivity by 50 percent• Achieved sales quotas for monthly promotional offers through use of social media marketing tactics to student population which improved student engagement by 70 percent

Toronto, Ontario, Canada

• Troubleshoot technical issues regarding the Royaltie Gem, CRM/Salesforce software in fast-paced environment, successfully closing 50-80 customer inquiries per day• Contacted potential buyers and advise them on promotional offers, white labelling program and affiliate program to enhance customer loyalty• Informed Billing, Commissions, Shipping Departments through Intercom software to ensure important updates regarding customers are communicated effectively

• Performed reconciliations at the end of each month in order to maintain accuracy and avoid discrepancies• Delivered routine inspections and quality control for 820 rooms amongst 2 buildings and accumulated total revenues of $1.5 million within 4 months from various conferences and events held• Communicated constantly within operations team of 20 members to maintain 100% occupancy rate at all times