3+ years of overall work experience in IT Domain as Application production support L2.Experienced in working for 24/7 Production Support.Skills and Strengths1) Monitors and manages application andinfrastructure health.2) Resolves incidents and takes ownership of incidents and see them to full resolution. 3) Responds to end-user trouble requests through enterprise ticketing system.4) Monitors system backup/restore/failover software and hardware.5) Experience in deploying, configuration of services in Windows and Linux servers.6) knowledge in running powershell scripts, executing SQL queries in SSMS.7) Knowledge on Windows Active Directory such as DNS, DHCP, GPO, IIS...8)Experience in handling Vulnerability management and patching activities.9) Expierence in Renewing SSL certificates.10) Knowledge on MS office - MS WORD, MS EXCEL, MS POWERPOINT.11) Knowledge on RDP machines, Git bash.* AZURE AZ 900 Certified* AWS Cloud Practitioner Essentials