• Developed excellent understanding of the function and effectiveness of the systems, including Oracle, Filenet Workplace, Aptitude, Data Cap)• Rebuilt trust with some unsatisfied vendors and suppliers.• Manual verification of the delegation and the validity of the invoices received.• Manually verifying and exporting the invoices received in Data Cap into the BPM Filenet Workplace(AP online) system.• General banking and office duties, including filing and retrieving documents.

• Rewarded as “a dedicated employee of the month” by the general manager for gaining new contract from the client as a result of planning and task prioritisation skills.• Developed strong communication and negotiation skills by handling different types of clients along with their queries. And resolving client’s complaints using different strategies depending upon the circumstances.• Worked with new customers in the development of new accounts and the implementation of new systems.• Performed market research surveys on customer needs and requirements. Prepared weekly sales reports for the sales team and sales management.• Generated repeat business through successful client follow-up.