Susmita Sengupta Email & Phone Number

As a data science graduate from PES University, I am passionate about exploring the applications of AI in management and industry development. I have researched harnessing artificial intelligence for enhanced decision-making, risk management, and industry growth, and I am eager to share my insights and learn from others in this field. I have over Six years of professional experience in customer relationships, social media marketing, and data analytics. Most recently, I was an escalation manager at Myntra, leading a team of 15 associates and driving growth for the e-commerce platform. I successfully reversed customer pain points, particularly during checkout, and increased the user retention rate by 25%. I also leveraged my skills in Power BI, SQL, Python, Google Merchant Center, Google Analytics, and PowerPoint to create dashboards, reports, and presentations that provided actionable insights and recommendations. I am a dedicated team player, a go-getter, and an outgoing individual with a pleasant personality. I enjoy expressing myself through art in my free time and have a strong creative inclination. I am confident that my skills and experience make me an asset to any organization, and I am motivated to grow and develop my career continuously.

Listed skills include Painting, Singing, Creative Strategy, Creative Writing, and 6 others.