Susmita Chatterjee Email & Phone Number

Kendall Park, New Jersey, United States

Redbank, NJ

Held responsibility for running the office efficiently by excellent phone skills, good communication with patients and family members, making patients' need a priority and organizational skills.

Mercerville Center, NJ

Held responsibility for planning, organizing and directing activity programs for patients and contributed to the documentation of the patients' progress toward their goals and response to their recreation plan. Provided input into the design of monthly recreation services and ensured that customers and families received the highest quality of customer.

Plainsboro, NJ

Held a responsible position in a fast paced environment and efficiently managed the admission process through a wide range of activities from conducting a tour of the facility, to handling referrals, performing the pre admission and taking care of the paperwork after the admission.

Monroe, NJ

* Managed customer relations for non clinical activities from pre admission through admission.* Directed internal marketing efforts through initiating pre placement assessments for direct inquiries to center, coordinating facility tours of prospective patient family members and providing facility information and clinical capabilities via phone.* Initiated.

Monroe, NJ

* Served as a representative of the Homestead(Memory Care) unit, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy and appropriate tact and discretion in all interactions with residents, family members and employees.* Coordinated various cognitively appropriate activities for residents with a.

Rockville, Maryland

Gaithersburg, Maryland

Certification, Human Resources Management And Services

Master Of Arts (Ma), English Literature

Bachelor Of Arts (Ba), English Literature

Education record