Collaborating with enterprise digital leaders, we strategize and implement agile transformations tailored to our clients' unique needs, ensuring scalable success. Our focus is on co-creating bespoke agile processes, coaching, and training teams for impactful execution. Our commitment lies in driving productive, profitable outcomes with measurable metrics, benefiting both our clients and their customers

Enterprise Agile Transformation Lead, steering Agile and change management strategies across Customer & Data Analytics Digital Transformation portfolios. My role involved collaborating with leadership to guide Agile program coaches and establish the Agile Center of Excellence (COE) and Lean Portfolio Management. These efforts were governed by a Lean Agile mindset, focusing on the principles of value delivery.

Product Manager focused on Customer Experience & E-Commerce. I provided leadership and expertise to Order Management, e-commerce, and marketing teams, steering the Order to Cash (OTC) process. My role was central to marrying project vision with team and business objectives, nurturing a lean-Agile mindset across two dynamic teams. Key accomplishments include:- Bridging IT and business teams to align with product vision.- Leading scrum ceremonies to foster agile practices and team cohesion.- Engaging in backlog grooming and scrum of scrums to enhance product backlog and vision clarity.- Managing resources, budgeting, and financial forecasting, including invoice and expense reconciliation.

In my role within Sales & Marketing Business Technology, I led senior program management, overseeing multiple product teams with budgets from $50K to $30M. Key achievements include:- Directed both onshore and offshore product teams, ensuring cross-functional planning and execution of enterprise applications, including Salesforce, SAP CRM, and bespoke ecommerce solutions.- As an IT Delivery Manager, facilitated collaboration across departments (Operations, Sales, Marketing, Security, Infrastructure, Data Management) to outline project scopes, key deliverables, resource allocation, and milestone achievements.- Set service level targets and established support processes for production issue management and incident trend analysis.- Oversaw technology services and processes encompassing project planning, change management, risk assessment, release management, and system monitoring, maintenance, development, upgrades, and support.- Aligned product technology development with business requirements, catering to the needs of both internal and external customers.

Experienced SAP CRM Functional Consultant with expertise across diverse industries including Oil & Gas, Retail Pharmaceuticals, and Food Wholesale Distribution. Key highlights include:- Leadership in Sales & Marketing for a major business transformation initiative.- Successfully led SAP CRM system configuration and administration projects, overseeing all stages from system analysis and engineering to support.- Managed project cycles, including preparation, blueprinting, design, and implementation of new SAP - CRM applications, enhancing operational and technology performance