Susmitha Fontanilla Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Schedule and Calendar ManagementMeeting PreparationTravel CoordinationCorrespondence ManagementConfidentiality MaintenanceProject AssistanceOffice Operations CoordinationOffice Maintenance OversightCentral Point of ContactEvent CoordinationDocument and Record ManagementTraining Material PreparationPetty Cash ManagementSpecial Project CollaborationTraining Initiative MonitoringLMS Alignment and Monitoring

United Arab Emirates

Executive Support: Provide first-class executive support to the principal, executing tasks and activities related to the efficient operation of the principal’s office while maintaining confidentiality, tact, and diplomacy.Calendar ManagementLiaison Responsibilities: Act as the liaison between the principal and other staff within the organization, including the senior leadership team at the school and head office.Material Preparation: Identify, prepare, and compile necessary materials to ensure the principal has the appropriate information for meetings, reports, presentations, and special projects.Diary and Schedule Organization: Organize and maintain the principal’s diary and meeting schedules, manage emails, school communications, distribute minutes, and handle various administrative responsibilities.Administrative Liaison: Serve as the administrative liaison to various committees within the school, ensuring effective communication and coordination.Office System Management: Devise and maintain office systems, including data management and filing, to ensure efficient operations.Meeting Assistance: Take notes at meetings or provide general assistance during presentations to support the principal.Record Maintenance: Ensure necessary records and trackers are maintained to provide current, accurate, and accessible information.Senior-Level Administrative Support: Provide senior-level administrative support to the principal by facilitating communication on their behalf, including follow-ups with letters, memos, reports, emails, and telephone calls.Professional Development Oversight: Oversee all professional development (PD) activities within the school, keeping all concerned departments informed, and track and record all PD sessions, including hours per staff member as per ADEK requirements.Report Generation: Generate reports on PD hours and lesson observations, providing an overall judgment of the teachers.Additional Secretarial Tasks

United Arab Emirates

Staff Profile Management: Encode and update staff profile documents in the school management information system to ensure accurate and current records.Document Expiry Notifications: Notify staff via email of expired documents and request updated versions to maintain compliance.Professional Development Portal Management: Encode registered attendees and upload presentations to the PD Portal System, ensuring smooth operation and accessibility.Handling Communications: Address telephone calls and incoming email inquiries promptly, providing accurate information and assistance.Labor Contract Distribution: Distribute labor contracts to the concerned staff, ensuring proper documentation and acknowledgment.Report Generation: Generate reports and data in alignment with the school management information system to support administrative functions.Meeting Documentation: Take notes during Senior Leadership Team and Extended Senior Leadership Team meetings and prepare detailed reports for record-keeping and follow-up.Training Session Assistance: Assist the Professional Development Coordinator during training sessions, providing support as needed.Logistic Requests: Send logistic requests to the IT Service Desk/IT Support Department to ensure timely and efficient handling.Clerical and Administrative Support: Provide clerical and administrative support to the Human Resources Department, including printing, photocopying, scanning, filing, and labeling documents for efficient record management.

Falaj Hazza, Al Ain, Uae

Managing IT Service Desk System:Oversee and monitor the IT Service Desk System (Ticketing System), creating tickets for reported issues or concerns to ensure timely resolution.Providing IT Technical Support: Deliver IT technical support in classrooms or offices, addressing concerns, issues, or requests efficiently and effectively.Asset Inventory Management: Track and record inventory of IT assets, ensuring accurate and up-to-date records.Handling Inquiries: Answer telephone calls, providing information, and addressing questions and requests promptly.Email Correspondence: Manage and resolve issues, concerns, or requests received via email, ensuring clear and effective communication.Technical Equipment Setup: Organize and set up technical equipment as needed for various events or functions.Processing Purchase Orders: Send purchase orders to the purchasing department, ensuring timely procurement of necessary IT supplies.Software Installation and Troubleshooting: Install software and troubleshoot laptop issues to maintain optimal functionality.Internet Connectivity Support: Assist staff and guests with connecting to the internet, ensuring seamless connectivity when necessary.Document Filing: Maintain and organize documents, ensuring easy retrieval and efficient record-keeping.

Bacnotan, La Union, Philippines