Susana M. Email & Phone Number

Burgos, Cl, Es

Burgos, Castilla And Leon, Spain

Designed and executed tailored training programs for companies in the tourism sector with over 600 employees.• Implemented e-learning methodologies on LMS (Learning Management System) platforms, integrating interactive modules and gamification techniques, which increased engagement by 35% and promoted continuous learning.• Conducted training needs analyses and evaluated the impact of training programs using KPIs and participant feedback, enhancing efficiency by 25%.• Developed processes for identifying and managing internal talent, contributing to a 22% reduction in staff turnover.• Created an onboarding process, reducing new employee adaptation time by 30% through engaging and interactive orientation modules.• Utilized advanced recruitment tools (ePreselec, LinkedIn Recruiter, Indeed) and conducted competency- based structured interviews, ensuring cultural and skill alignment for each position.• Coordinated and implemented benefits programs, contributing to an 18% increase in employee satisfaction.• Managed subsidized training through FUNDAE.

London, United Kingdom

• Directed and coordinated the Spanish department across four schools, managing the subject budget.• Implemented new practices and methodologies, achieving the “Spanish Silver Award of Hackney.”• Developed the Spanish curriculum in accordance with current UK legislation for early years and primaryeducation.• Integrated new technologies using Apple Classroom and Google Classroom.• Organized weekly presentations on cultural diversity for 450 students.

Remote

London, England, United Kingdom

• Introduced and implemented the STEAM methodology, conducting a study on the observed improvements. • Planned and taught primary school subjects in the UK.• Taught “Phonics” to students aged 4-5 years.

Bachelor’S Degree In Psychology, Clinal Psychology & Industrial And Organizational Psychology, 80%

Bachelor In Primary Education (Hons), Primary Education, Special Education Needs & English As A Foreign Language, 93%