Emma Young Email & Phone Number

Warfield, Gb

Bracknell

An independent consultant since 2013, I work with organisations of all sizes, across multiple sectors, both independently and through selected consultancies. I specialise in sustainability reporting, messaging, and engagement strategy.ReportingFor some clients, this is a fully project managed sustainability/ESG/Impact/Integrated report. For others, it’s my report coaching service that offers expert critique plus support and guidance to new report writers. Messaging Sustainability is complex which means that keeping everyone in the organisation on the same page is critical. I develop the resources clients need to ensure that their messaging is accurate, transparent, evidential, and engaging. Engagement strategy Engagement doesn’t happen by accident. I work with clients to develop detailed stakeholder engagement strategies that are aligned to corporate objectives.

Hemel Hempstead, United Kingdom

Responsible for setting and guiding the delivery of the company's communications strategy and providing communications counsel and support to the board, shareholders and senior leadership team. Specific areas of focus included reputation management and supporting culture change through strategic communications.Key achievements • Designed & established the company’s first dedicated corporate communications team • Created and secured approval for a comprehensive 3-year marketing & communications strategy • Successfully launched a key behavioural change programme • Re-launched the national staff conference programme, achieving engagement ratings of >84% • Actively and successfully managed numerous crisis comms incidents

A long-term advocate for the professionalisation of corporate responsibility and sustainability (CRS), I was extremely proud to support the establishment of the Institute of Corporate Responsibility and Sustainability (ICRS) by developing the marketing and communications strategy and PR plan for its official launch.

Accountable for the creation and delivery of BT Group's Better Future communications and engagement strategy to drive the company's reputation as a global leader in responsible and sustainable business. Key achievements: * Re-organisation of the Group CSR engagement team & creation of a new group-wide communications operating model and governance structure * Production of speeches, presentations, opinion leader articles and briefings for BT’s Chief Sustainability Officer e.g. World Economic Forum events, media interviews and analyst briefings* Delivery of the successful Net Good stakeholder launch with keynote speech from BT CEO Ian Livingston * Providing expert advice and consultancy to the business on sustainability and communications

Engagement lead for the environment, climate change and embedding sustainability programmes.Key Achievements: * Wrote, developed and launched BT’s first hugely successful online sustainability training programme for employees * Sustainability advisor on the HR led Unlocking Talent project for senior leaders

Key achievements * Author of the CSR Europe Guide to Sustainable Marketing, the organisations' most downloaded publication* Chair of the CSR Europe Working Group on Sustainable Marketing * Finalist in the 2009 Golden Jubilee Marketing Society Awards for Sustainable Marketing change programme * Commissioning editor of Better World e-zine (2003 - 2011)

London, United Kingdom

Hemel Hempstead, United Kingdom

Responsible for the strategic development and delivery of marketing and PR campaigns for BT's range of branded telephony and data products. Key achievements: * Increased editorial coverage in key consumer publications by 24 per cent year on year * Delivery of various product launch media events & successful advertising campaigns

London, United Kingdom

Watford, United Kingdom

Swansea, United Kingdom

Bsc Business Administration

Cambridge Institute For Sustainable Leadership: Sustainable Marketing, Media & Creative

Associate Certificate In Environmental Management

Postgraduate Diploma