Su Stanyer Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

As Product Manager for the Smart Spaces and O-Team, I led the strategic direction and execution of our Home product range, adapting to various customer needs and market segments. I created and implemented product strategies that drive demand, revenue, and customer satisfaction. I project managed the launch of this product and drove operational improvements towards a $6m target. Key Achievements and Leadership:- Start-up to scale up of product, improving volume, revenue, margin, NPS, and market share.- Crafted and launched forward-thinking product strategies to meet evolving market needs.- Utilized market intelligence and data analytics to inform strategies that amplify product performance.- Forged solid and collaborative ties across functions, ensuring strategic coherence and execution.

Melbourne, Victoria, Australia

Expert in driving business and digital transformations, adept in strategic and go-to-market planning, specialising in evolving business models and delivering strategic services. Proven project management leadership and team empowerment with partners and vendors within Australia and Internationally.

Melbourne, Australia

I led a dynamic suite of strategic sales campaigns that propelled channel performance beyond targets. I was instrumental in orchestrating a flagship program that significantly exceeded sales objectives through targeted offers. I implemented the Retail Student Offer and contributed substantially to national sales volumes in a concentrated period. I was recognised with Optus Beyond Yes awards for leading high-impact projects across digital and retail sectors.

Melbourne, Australia

Implemented significant retail sales initiatives, leading to substantial device sales and improved quality of sales across national outlets. Launched the Digital Navigator pilot, a transformative digital solution rolled out to 300 stores, significantly reducing print volumes. This program also delivered a high customer satisfaction rate, reflecting its success in enhancing the retail experience. National merchandise planner instrumental in initiating new planogram application impacting 300+ stores nationwide.

Melbourne, Australia

- Provided ongoing direction and support to the Category Management Team to create growth opportunities and help establish future strategies in Prepaid Mobile propositions for front line sales channels and to support areas of business to deliver.- Work closely with product and channel enablement teams to determine training and communication plans for delivery to front line sales agents through the various systems and Capability teams directly relating to Optus strategies.- Executed and validated the operational strategy to rebrand 240 Telechoice and Allphones stores during the termination of their contract with Optus within 3 months. Awarded a 10% salary increase for outstanding contribution to the Prepaid Category Sales Performance and Operations.

Melbourne

- Key Sales representative on Prepaid Mobile and Optus Wireless Broadband propositions core teams/GTM’s including strategic and tactical product launches for customer value propositions, device launches and any other sales facing initiatives. Represented the voice of channel in all marketing initiatives. - Developed channel improvement strategies for the implementation of sales achievement and customer experience transformation initiatives including channel diagnostics, rollout approach and implementation plans. - Managed product, marketing or operational channel change following a change management methodology. This includes dissemination of information in an appropriate and timely manner to maximise stakeholder understanding and acceptance.

Melbourne, Australia

- Awarded Optus' Top Award for Sales Individuals, 2007 Number 1 Club and 2007 Pacesetters. Attained the highest possible performance review rating for the 2nd year in a row (PDR 1), awarded the Annual Make Your Mark Award.

Bachelor Of Information Systems, Management Information Systems, General

Information systems refers to the business side of technology. It looks at the way businesses structure their systems of information.

Certificate 4 In Training And Assessment, Corporate Training