Leading the seamless unification of operational processes across various departments to boost efficiency and productivity.

• Successfully managed a $40+ million client portfolio which included product launches, websites, IVAs, social media, analytics and overall program management of healthcare AOR clients• Pioneered the implementation and training of pivotal project management systems, collaborating with resource management and finance to optimize team staffing while ensuring profitability and project success• Provided astute leadership, advisory support, and risk mitigation guidance for a 15-member project management team, as well as extended cross-functional teams, steering scopes, deliverables, staff planning, and budgeting

• Expanded an independent project management team by 30% while preserving employee tenure• Facilitated onboarding and training of new and existing project managers on agency processes and systems, fostering autonomy and alignment on best project management practices• Drove project profitability and excellence by standardizing the scoping process and serving as core counsel on risk evaluation, mitigation, employee resourcing and team utilization

• Orchestrated multi-department engagement to align on standard agency processes• Managed project pipelines and resources to meet client deadlines amid competing priorities• Successfully integrated the project management team and operational processes of Sentient Interactive to W2O Group (now known as Real Chemistry) post acquisition

• Collaborated agency-wide with core team members to ensure successful project execution, prioritizing client satisfaction and agency profitability.• Achieved revenue targets by generating insightful burn reports and identifying appropriate resourcing and/or timing shifts and outlining actionable change orders as needed

• Led project teams during the strategic creation, design, and implementation of effective, high-impact solutions for web, mobile, and print • Developed and executed internal training operations to efficiently onboard new hires to internal processes and systems

• Managed all aspects of digital project development throughout the entire lifecycle of projects, including budgets, timelines, resource management, and quality of deliverables

• Created project plans and operating budgets that supported company and client goals and worked with external resources to produce corporate training materials in print, digital and video

• Successfully coordinated logistics for over 100 set locations, managing a $20K field production budget per location for the television show “Trading Spaces

• Interviewed and secured potential homeowners to participate in the television show “Trading Spaces,”; organized contractual agreements with security personnel, home inspectors, and homeowners; secured all field permits