- Provide strategic guidance for system development and analyze business requirements.- Partnering with Management and Product teams to develop the OneTitle application- Design, develop, and document comprehensive workflows and standard operating procedures (SOPs) to ensure streamlined processes and optimal operational efficiency- Deliver support and formulate strategic plans to facilitate the migration of significant volumes of data from legacy system- Collaborate with Business Partners to define and implement onboarding requisites- Identify data attributes, and generate mapping documentation to facilitate data transfer and transformation across systems- Validate data interchange and functionality across various scenarios, encompassing regular operations, edge cases, and error conditions- Facilitate training sessions and offer continuous support to enable users in effectively leveraging system capabilities

- Identify and rectify data discrepancies within the Global Title Management (GTM) Application.- Conduct thorough title research using internal and external resources.- Provide essential support to Telemundo & Peacock partners, overseeing title onboarding, cross-reference number assignment, and issue resolution.- Assisted in training new employees and contributed to brand management.- Collaborated with cross-functional teams to troubleshoot and fulfill Localized Metadata for the SkyShowtime platform launch in multiple countries.- Daily analysis and resolution of metadata creation errors for localized content.- Partnering with Management and Product teams to develop the OneTitle application including development of workflows & SOPs

- Generated work orders and monitored customer orders, facilitating effective communication with Sales.- Processed amendments and maintained records for production volume reporting, order shortages, and past due amounts.- Conducted time studies to evaluate and improve production standards.- Analyzed historical data to recommend standard adjustments.- Ensured accuracy and timeliness of orders on the production floor, offering crucial support to manufacturing management.

TV Mastering Scheduler- Managed the creation of studio assets (tape and file) from order receipt to final delivery.- Collaborated with finance for order closure and billing.Digital Media Services Scheduler- Fulfilled digital media orders for international and domestic clients, including iTunes, Netflix, and Amazon.- Processed orders for digital media studio asset creation.- Played a role in training new department hires.DMS Planner- Responsible for equipment, room, and operator assignments for digital media orders.- Managed and resolved booking conflicts and order issues, prioritizing based on urgency.- Communicated capacity issues with operations and management.- Assisted with file-based workflows scheduling.

- Oversaw daily operations, including scheduling and client relations.- Coordinated all aspects of client orders, from technical requirements to shipping and accounting.- Acted as a liaison with vendors for outsourced orders.- Managed shipping fulfillment, maintained shipping logs, and ensured accurate inventory control.- Handled bookkeeping, monthly billing, bank account management, bank reconciliations, cash management reports, accounts payable (A/P), and accounts receivable (A/R).- Maintained general ledgers and financial records.