Works for one of the largest U.S. distributors of bicycles, scooters and battery-powered ride-ons. Leads office, HR and payroll operations; and benefits administration for 80 staff in two states. Additional areas of responsibility include: board administration, safety/risk management and claims administration, insurance renewal and certificates of insurance, vendor performance, negotiating contracts, CTPAT administration.HR, Benefits & Payroll• Directs HR, payroll, compensation and benefits administration as well as performance appraisal, salary determination and employee relations. Enforces HR and payroll policies and procedures. • Updates and enhances the employee handbook. Creates new job descriptions and task checklists. • Executes confidential transactions employing Paychex HRIS.• Tracks employee attendance using Paychex. Processes weekly and bonus payroll.• Examines salary structures leveraging Salary.com to determine salaries and raises. Calculates merit increases.Hiring & Termination• Posts jobs on LinkedIn and Indeed and schedules interviews. Dispositions applicants. • Performs onboarding, reviews and completes I-9 documentation, and uses E-Verify to confirm eligibility. • Manages benefits open enrollment and rolls out new benefits. • Investigates employee claims, consulting with legal counsel as needed.• Conducts exit interviews, calculates accrual payouts, prints final checks and furnishes COBRA information. Claims Coordination, Safety & Risk Management• Processes product liability, property damage and injury claims. • Responds to Consumer Product Safety Commission (CPSC) notices and facilitates voluntary recalls and audits.• Assembles Workers’ Compensation and product liability claims statistics, running reports. • Plans and implements safety policies and procedures per federal (e.g., OSHA), state and local rules and regulations.

• Oversaw arbitration and enforcement cases from inception through closing as a Senior Administrative Assistant. Reviewed eligibility requests by evaluating documentation and completing on time filing. • Managing a large volume of arbitration files, monitored the manual tickler report for existing case assignments, appointing an arbitrator for each new case. • Proactively interacted with attorneys and customers concerning particular cases and helped the presiding arbitrator with troubleshooting.