Sutandre Brown
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Sutandre Brown Email & Phone Number

Dedicated Customer Support Agent | Empowering Customer Delight with Exceptional Communication & Problem-Solving Skills at Arise
Location: Mandeville, Manchester, Jamaica 3 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Arise
Role
Dedicated Customer Support Agent | Empowering Customer Delight with Exceptional Communication & Problem-Solving Skills
Location
Mandeville, Manchester, Jamaica
Company size
2170 employees

Who is Sutandre Brown? Overview

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Quick answer

Sutandre Brown is listed as Dedicated Customer Support Agent | Empowering Customer Delight with Exceptional Communication & Problem-Solving Skills at Arise, a company with 2170 employees, based in Mandeville, Manchester, Jamaica. AeroLeads shows a matched LinkedIn profile for Sutandre Brown.

Sutandre Brown previously worked as Reservations Agent at Arise and Order Processor at Ideasunlimited. Sutandre Brown holds Bachelor Of Arts - Ba, Mass Communication/Media Studies from Northern Caribbean University.

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Email format at Arise

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Arise

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Profile bio

About Sutandre Brown

With over 7 years of customer service experience, I have honed my skills in providing exceptional service to clients, effectively resolving issues, and ensuring customer satisfaction. My experience as an order processor has also equipped me with the ability to work efficiently and accurately in a remote setting. Additionally, my background in sales and management at a bookstore has given me a strong understanding of product knowledge, sales strategies, and team leadership. Furthermore, my experience as a chat agent in a BPO has allowed me to develop strong communication and problem-solving skills, making me a well-rounded candidate with a unique blend of technical, customer-facing, and leadership skills.

Current workplace

Sutandre Brown's current company

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Arise
Arise
Dedicated Customer Support Agent | Empowering Customer Delight with Exceptional Communication & Problem-Solving Skills
miramar, florida, united states
Website
arise.com
Employees
2170
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3 roles

Sutandre Brown work experience

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Reservations Agent

Current
Arise

Remote

Apr 2024 - Present

Order Processor

Ideasunlimited

Remote (US)

  • Processing orders that have been received through Amazon Vendor and Seller Central, Myknobs, Wayfair, Shopify, Walmart andthrough email, including arranging shipments, handling customer service issues, and updating.
  • Daily use of CRM software such as Keap (Infusionsoft) and Monday.com to manage interactions with customers.
  • Communicating with customers about order status, shipping details and product information to help resolve customerconcerns.
  • Entering customer order details into Microsoft Access and creating spreadsheets in Microsoft Excel to keep track of customerinformation.
  • Tracking inventory levels to ensure that orders are filled accurately and efficiently.
  • Daily usage of photoshop and other processing software.
Jun 2021 - May 2024

Customer Care Associate

The Walt Disney Company

United States

  • Handled 50+ customer chat inquiries, billing queries, payment, refunds, and service requests per day.
  • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions andimplementing the best solutions to lessen the chance of recontact.
  • Provided technical support to customers having issues connecting and downloaded the Disney+ app to their devices by offeringtroubleshooting steps for both the app and individual devices.
  • Maintained 95% to 100% customer satisfaction with forward-thinking strategies focused on addressing customer needs.
  • Followed up with customers about resolved issues and completed setup to maintain high standards of customer service.
Nov 2019 - Apr 2020
Team & coworkers

Colleagues at Arise

Other employees you can reach at arise.com. View company contacts for 2170 employees →

MS Mayra Soto Mayra Soto Colleague at AriseHialeah, Florida, United States, United States View → TH Torre Harris Torre Harris Colleague at AriseGreater Montgomery Area, United States View → GT Gina Taylor Gina Taylor Colleague at AriseFairfield, Illinois, United States, United States View → CM Christina Maree Christina Maree Colleague at AriseMiami-Fort Lauderdale Area, United States View → SY Sheryll Yoakum Sheryll Yoakum Colleague at AriseLady Lake, Florida, United States, United States View → SH Samantha Hotze-Mccoy Samantha Hotze-Mccoy Colleague at AriseWichita, Kansas Metropolitan Area, United States View → AB Angela Beatty Angela Beatty Colleague at AriseLittle Rock, Arkansas, United States, United States View → JK Jamel King Jamel King Colleague at AriseAtlanta Metropolitan Area, United States View → BR Brianna Ricks Brianna Ricks Colleague at AriseFairburn, Georgia, United States, United States View → CF Charlene Fountain Charlene Fountain Colleague at AriseAtlanta Metropolitan Area, United States View →
1 education record

Sutandre Brown education

FAQ

Frequently asked questions about Sutandre Brown

Quick answers generated from the profile data available on this page.

What company does Sutandre Brown work for?

Sutandre Brown works for Arise.

What is Sutandre Brown's role at Arise?

Sutandre Brown is listed as Dedicated Customer Support Agent | Empowering Customer Delight with Exceptional Communication & Problem-Solving Skills at Arise.

Where is Sutandre Brown based?

Sutandre Brown is based in Mandeville, Manchester, Jamaica while working with Arise.

What companies has Sutandre Brown worked for?

Sutandre Brown has worked for Arise, Ideasunlimited, and The Walt Disney Company.

Who are Sutandre Brown's colleagues at Arise?

Sutandre Brown's colleagues at Arise include Mayra Soto, Torre Harris, Gina Taylor, Christina Maree, and Sheryll Yoakum.

How can I contact Sutandre Brown?

You can use AeroLeads to view verified contact signals for Sutandre Brown at Arise, including work email, phone, and LinkedIn data when available.

What schools did Sutandre Brown attend?

Sutandre Brown holds Bachelor Of Arts - Ba, Mass Communication/Media Studies from Northern Caribbean University.

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