Taking full ownership of customer experience at AirMason, I oversee the onboarding and ongoing support of our global client base. My job is to ensure our customers are happy, engaged, and getting the most out of their AirMason subscription.+ Increasing product adoption; creating relationships across teams and departments within+ Working closely with sales and product teams to devise best practices and implement processes across the customer journey+ Managing subscription renewals, upsells and revenue projections from both new and existing clients+ Project managing client launches from initial kick off through creative services and rollout+ Ensuring exceptional, timely support post-launch to maximize client value

Thoroughly enjoying pursuing my passion and learning that the phrase, "Love what you do and you'll never work a day in your life" is, in fact, true.I create engaging, effective content for all manner of online and print use, plus build brand consistency from web copy through all miscellaneous communications there on in. Experienced in writing SEO-rich yet thoroughly engaging, quality content in the form of blogs, articles and press releases to attract the right eyes to your website - and keep them there.More than happy (and a little bit proud) to share my portfolio, upon request.

Since its inception in 2005, our goals at Veritas Partners have been simple ones – we aim to fully understand the wants and needs of both candidate and client and then endeavour to connect like-minded and talented individuals with a wide range of clients from start-ups to SME’s to global brand leaders.Our approach is as refreshingly open and honest, as it is straightforward and thorough. We cut through the waffle and jargon of corporate speak and get to the core issues that affect the challenges of today’s modern recruitment world. We deliver results and advice via a highly flexible approach with openness, honesty and integrity. Not afraid to challenge and question, we are adaptable, nimble, and reactive to the pace of the market and customer expectations. Through our success and natural collaborative style, we create outstanding relationships at all levels within our clients and candidate networks, often dealing with both over many years.In addition to contingency services and fully managed assignments, we also provide a comprehensive suite of recruitment services:- advertised selection, executive search, graduate programmes, benchmarking and mapping processes.

After years of success at one of the UK's largest sales recruitment agencies, I set up Resourcinc Ltd.We're about creating happy humans - both those doing the hiring, and being hired - across London and the Thames Valley. Making a placement is great, but our job doesn't end there; it's longevity of staff which is going to drive your business onwards and upwards. We pride ourselves on our ability to identify and cater to the needs of both parties to create happy, cohesive and moreover successful teams.If you're expanding your team and looking to work with an agency partner which will give you a truly consultative, personal approach to your hiring needs, contact us at info@resourcinc.co.uk.

Interim position between travels. + Responsible for the entire HR/recruitment function at Inside Marketing, a leading technology marketing agency+ Consulting over a few short months, I was ultimately responsible for successfully hiring in excess of 10 new staff members, whilst entirely overhauling and remodelling all internal hiring processes and functions within the business

I joined Certus at the age of 17, growing to become a valued member of the senior management team - a consistent top biller who helped see the Reading branch of the business through its ambitious initial expansion plans.+ Managing the tech sales recruitment division for the Thames Valley+ Partnering with technology businesses across the board, from Software Asset Management and Cybersecurity to Analytics and Social Media Software, delivering on hiring requirements and growth plans+ Assignments ranged from high volume internal sales placements to helping explosive-growth start ups with strategic hires at board level+ Grew the TV tech desk to the highest billing for FY13/14 whilst maintaining personal billings in excess of £120,000 each 6-month period