Overall 21+ years of experience in IT with exposure to all phases of SDLC. Successful in leading diverse technology projects across geographies. Well exposed to Customer, Partnership, Account Mining & Revenue Generation.Excellence in delivery made by core team/ third party/subcontractExperienceRamco Systems Ltd (2001 to till date)Deputy General Manager- Projects Responsible for Customer Management, Account Mining & Business development with major 15+ Accounts like McDonalds, Haldiram, AAB, Safe Food, Matrix, Ajinomoto, PEPS, etc., Generated 200% increase in revenue on Annual Maintenance Order. Managed large account deliveries and generated new business from EN customers leading to consistent revenue generation of $3 million per Annum. Pioneered sales of reuse features within line of businesses resulting in revenue generation of $1.5 million per Quarter. Existing Panel member in Digital Transformation demo & presales activities for EN & EE Accounts. Leading a specialist team for Integration with other third party software viz, AMAZON, FLIPKART, PANASONIC-POS, SAP, ORACLE, CONCUR, ISOLV, ORISOFT, FRICKE. Business Strategy planner: Planning and Managing projects in alignment with business goals driven by technology solutions for process improvements, competitive advantage, and bottom-line gains. Excellent Communicator: Leverage technical, business and domain expertise to communicate effectively with client executives and their respective teams. Mitigate the Risk and communicate the same to Stakeholders for proactive measures. Expert in Scrum, Agile and Waterfall project management methodologies: Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets. Crisis Handler: Utilize the combined model (Web, Crisis, Data, Knowledge) for Crisis Management. Helped in improving the quality of decisions. Effectively implemented Root Cause Analysis (RCA) at various phases of the project. Implement control processes, strategies, and creative ways to resolve the issues. Strengths: Experienced and versatile Software professional accustomed to working on own initiative. Capable of working in complex heterogeneous environments with distributed teams and global customers. Extensive experience in handling of Implementation, delivery, and Customer Management.