Suthan A Pillai Email & Phone Number

Helsingborg, Se

Älmhult, Kronoberg County, Sweden

• Responsible to set the preconditions for the Business to operate smoothly.• Training resources on Business Steering tools and follow-up with them• Support my teams in tactical decision-making with fact-based Data results and insights monthly as well for ad hoc needs.• Leading & consolidating the financial forecasting and monthly Studio reports• Looking at the Continuous improvement & reduce the *Cost Per Asset* by -25% (Product Pictures & Films) on data sources and reports on… Show more • Responsible to set the preconditions for the Business to operate smoothly.• Training resources on Business Steering tools and follow-up with them• Support my teams in tactical decision-making with fact-based Data results and insights monthly as well for ad hoc needs.• Leading & consolidating the financial forecasting and monthly Studio reports• Looking at the Continuous improvement & reduce the *Cost Per Asset* by -25% (Product Pictures & Films) on data sources and reports on IMC Scorecard• Collaborated with business stakeholders to identify and capture automation opportunities, delivering quality results. CPA PBI Automation• Conducted value analysis (ROI) for Business processes in collaboration with Business Units.• Provide the right input to the stakeholders on product discovery phase for viable, usage and feasible examples to prioritize across the backlogs.• As a Business super user being part of backlog grooming of BFF tool Integration with PBI & Dynamics365 to capture the cost benefits and effective MVP’s • Providing insights on the Performance framework for (Content, Services or Products) Product Communication, Events (BPLFW), News Desk & Media • Collaborate with various Digital teams to prioritize the changes needed in the sprint for automating KPI Dashboards into tools like Power BI Show less

Helsingborg, Skåne County, Sweden

Worked as Product solutions design leader for IKEA+ projectsDimensioning the working strategiesComing up with new working methods and adding new changes for improvements

Helsingborg, Skåne County, Sweden

Worked as a Project Leader and Global Rollout Leader for IKEA+ projects : Being a Product Owner have introduced a drop shipment from supplier to customer when ordered via ecommerce and via Web shop for store ordersPlanned & deployed the Digital products across marketsConducted workshops with country retailers, travelled across Service Offices globally to educate & onboard Commercial/Customer fulfilment teamA successful Business transformation leader slicing down the goal to cross… Show more Worked as a Project Leader and Global Rollout Leader for IKEA+ projects : Being a Product Owner have introduced a drop shipment from supplier to customer when ordered via ecommerce and via Web shop for store ordersPlanned & deployed the Digital products across marketsConducted workshops with country retailers, travelled across Service Offices globally to educate & onboard Commercial/Customer fulfilment teamA successful Business transformation leader slicing down the goal to cross functional teams to deliver the capabilities.Solid experience from planning and executing a new way of Fulfilment, supply chain management and execution with retailersUnderstood country specific requirements/ ways of working adapted for the Digital product dimensioningExpert in communicating status, risk and mitigate with the relevant stakeholders and functions across organizations.Ensured the pretest & rollout of IKEA+ products across 17 IKEA markets with stakeholders’ collaboration.Improved retail sales under PA1642, about 9% in HFB16 & 17% growth in HFB1Successfully onboarded 4 new suppliers for IKEA to start to run by inculcate IKEA ways of working.Successfully dealt with all the financial flows/legal's, Customs and contractual agreementsLed the Range & Products, ensured readiness for the Omnichannel with Retailer, successfully deployed products sourcing from Supplier to last mile delivery to customers. Show less

Helsingborg, Skåne County, Sweden

Project Manager and Business Analyst / Managed a small team of 7. • Managed the project in terms of deliverables and resources • Creating project plan, sprint planning and the reporting to the Strategic council• Managed scope, time, cost, risk, quality, communication, deliveries, and integration• Managing a software Dev team with JSON, APIs, UI/UX developers, solution architects, backend developers, testers• Inculcating the SCRUM culture, driven daily SCRUMs & sprint… Show more Project Manager and Business Analyst / Managed a small team of 7. • Managed the project in terms of deliverables and resources • Creating project plan, sprint planning and the reporting to the Strategic council• Managed scope, time, cost, risk, quality, communication, deliveries, and integration• Managing a software Dev team with JSON, APIs, UI/UX developers, solution architects, backend developers, testers• Inculcating the SCRUM culture, driven daily SCRUMs & sprint retrospectives• Managing & handling the requirement changes with proper impact analysis • Continuous development of products and making trade-off decisions as per the requirement changes Show less

Helsingborg, Skåne County, Sweden

• Collected & transformed the Business problems from markets/SLF team to opportunities for improvements as CRs, PRs.• Creating CR’s (product backlogs) & metrics in the Clear quest tool for backlogs • Change Requirements were analyzed with key stakeholders and presented all Business problems and size estimates in CCB meeting for prioritization.• Planning and briefing the changes needed to the Dev & Test team for the Sprint• Organize the RFC’s assigned to Developers in the Sprint… Show more • Collected & transformed the Business problems from markets/SLF team to opportunities for improvements as CRs, PRs.• Creating CR’s (product backlogs) & metrics in the Clear quest tool for backlogs • Change Requirements were analyzed with key stakeholders and presented all Business problems and size estimates in CCB meeting for prioritization.• Planning and briefing the changes needed to the Dev & Test team for the Sprint• Organize the RFC’s assigned to Developers in the Sprint Planning meeting• Through workshops driven changes and dependencies with other IT systems • Participated in the Daily SCRUM Meeting and facilitate the product teams• Written acceptance criteria and tested the Changes as an SME Show less

Sweden

Part of IKEA leadership team to analyze the delivery, financial performance and improvements • Coach the Product teams on the SCRUM process, measured the performance for the continuous improvements such as A3 thinking and Six-sigma projects with Data analytics / Statistical process controls• Consulting, facilitating, challenging and operating D-STUMs, operations & management meetings• Collected data & reported IKEA’s financial and delivery EXECUTIVE dashboard• SCRUM… Show more Part of IKEA leadership team to analyze the delivery, financial performance and improvements • Coach the Product teams on the SCRUM process, measured the performance for the continuous improvements such as A3 thinking and Six-sigma projects with Data analytics / Statistical process controls• Consulting, facilitating, challenging and operating D-STUMs, operations & management meetings• Collected data & reported IKEA’s financial and delivery EXECUTIVE dashboard• SCRUM Master/Coach for atleast 20 + IKEA teams for agile development Show less

Helsingborg, Skåne County, Sweden

Work closely with Business Development for the new projects Engagement Management and DeliveriesActive part on the project exploration phase Leading the Design and implementation Coordinate with IKEA organizations for project governance and implementation

Helsingborg, Sweden

Playing a role of IKEA’s Global Rollout Leader for “ Print on Demand” IOS project. Connecting With Country Sales leaders to provide an overview about the project and ensure the smooth implementation Responsible for implementing the Print on Demand Concept for e-commerce and Store orders Supporting the countries in terms of problems handing

Helsingborg, Sweden

Played a dual role as a Project manger and Business Analyst for IKEA’s Innovative project called “ Print on Demand” . Worked as a business Analyst In IKEA’s primary Sales ApplicationEnsured the business change requirements analysis and impact assessmentResponsible to drive the Change Control Board to get the required inputs for prioritisation & implementation Responsible for providing a detailed overview to the Developers and the testersEnsure the business requirements are… Show more Played a dual role as a Project manger and Business Analyst for IKEA’s Innovative project called “ Print on Demand” . Worked as a business Analyst In IKEA’s primary Sales ApplicationEnsured the business change requirements analysis and impact assessmentResponsible to drive the Change Control Board to get the required inputs for prioritisation & implementation Responsible for providing a detailed overview to the Developers and the testersEnsure the business requirements are collected and analyzed for the decoration planner in e-Commerce platform and also the Smart store media project ensured the project estimates and requirements are managed in an agile way to cater to requirements in to the UI/UX & backend development team Before starting on the requirements did a market study and the end user experience by IKEA store Co-workers using the prototype versionEnsure the deliveries met as per the client requirementsActively participated in the IKEA’s Steering Group to represent the project progress and to Demo the developed solution Show less

Bangalore

Currently working as an Onsite Business Process consulting Manager for a Retail Client.Managing the Portfolio's such KPI Management, Client Business Process mgmt, Project Demand management , monitoring and reporting the Service Levels /KPI's to the Customer review on monthly basis.Lead for Lean Industralization,Implementing End to End Lean Framework @ the account level.Understanding the pain areas and driving multiple Continuous Improvement projects.Accountable for Achieving YoY… Show more Currently working as an Onsite Business Process consulting Manager for a Retail Client.Managing the Portfolio's such KPI Management, Client Business Process mgmt, Project Demand management , monitoring and reporting the Service Levels /KPI's to the Customer review on monthly basis.Lead for Lean Industralization,Implementing End to End Lean Framework @ the account level.Understanding the pain areas and driving multiple Continuous Improvement projects.Accountable for Achieving YoY targets on gaining positive Margin to the account with the quantifiable benefits. Show less

Bangalore

Currently working as an Offshore Quality Lead for a Fortune 500 client.Managing the Portfolio's such Quality Management, Client Process Setup and implementation, Staffing Demand management , monitoring and reporting the Service Levels for the Customer review on monthly basis.Managing Communications projects at Bangalore location.Working with a US based client process Quality activitiesPeriodically conducting compliance checks and auditing.Responsible for High Maturity Project… Show more Currently working as an Offshore Quality Lead for a Fortune 500 client.Managing the Portfolio's such Quality Management, Client Process Setup and implementation, Staffing Demand management , monitoring and reporting the Service Levels for the Customer review on monthly basis.Managing Communications projects at Bangalore location.Working with a US based client process Quality activitiesPeriodically conducting compliance checks and auditing.Responsible for High Maturity Project and Analysis Show less

Bangalore

Aitia India adopted QMS of our Parent Company, in USA. All the QA members are reported to India Operation Head Aitia (India). • Participate in Project Initiation meetings & understand the project scope, schedule, deliverables, and responsibilities• Collected and validated Metrics and Defect Data’s from the various projects submitted the consolidated datasheet.• Planned and conducted Audits for the projects • Facilitated the project teams in resolving the… Show more Aitia India adopted QMS of our Parent Company, in USA. All the QA members are reported to India Operation Head Aitia (India). • Participate in Project Initiation meetings & understand the project scope, schedule, deliverables, and responsibilities• Collected and validated Metrics and Defect Data’s from the various projects submitted the consolidated datasheet.• Planned and conducted Audits for the projects • Facilitated the project teams in resolving the non-conformances• Non-conformance issues which are repeated/not resolved for longer period will be highlighted to higher management• Conducted audits like (Start up, Project Plan Audit, SCM, Metrics, Analysis and design , coding, Testing, Release, Closure audit) • Coordinator for Management Representative meeting Show less