Sutharsan Chandrakumar Email & Phone Number

• Process outgoing cheques, wires, and EFT payments with strict attention to loan identification and compliance in accordance with all accompanying customer correspondence
• Review, validate and process vendor invoices for payments maintaining an 99% accuracy rate
• Conduct banking investigations related to transaction processing and formatting to trackpayment flows and resolve any issues related to payments.
• Involvement in month-end activities such as invoices… Show more
• Involvement in month-end activities such as invoices accrual process, payables related accountreconciliations and reasonability analysis
• Developed and created key departmental processes, policies, and procedures

• Review and process mortgage/equity line visa discharge requests with accuracy while complying with company policies.
• Work with the fraud, collection and retention team to identity both high-risk profiles and loans.
• Verify and generate new business product numbers for Mortgage Officers/ Underwriters as required
• Correspond with Internal/External audit to ensure loans were discharged accurately based on rules and regulations.
• Process all outstanding refund… Show more
• Process all outstanding refund amounts to clients through SAP/Open Text

Toronto, Canada Area

• Manage the entire facility and supervise all operational functions including food processing, ticket sales and the box office.
• Monitor employees and conduct internal audits to minimize fraudulent activity.
• Directly respond to all customer inquiries/concerns and facilitate solutions in order to retain client loyalty; providing outstanding acts of customer service to enhance the moviegoer’s experience for all parties.
• Balance all cash slips and arrange daily… Show more
• Balance all cash slips and arrange daily deposits at the end of each shift; resolve any discrepancies in regards to cash shortages and order sufficient amounts of cash/coin to ensure staff may process transactions with.
• Cross-train staff at multiple locations and supervise upwards of 35+ rotational employees per shift; engage in presentations to senior management on a semi-annual basis in regards to progress and sales records.

Toronto, Canada Area

• Trained all new junior employees on teller responsibilities and advised on best practices in regards to safe cash handling, sourcing counterfeit bills, coupons or faulty credit; monitored and managed cash flow on site.
• Ordered sufficient amounts of cash and coin to ensure employees had access to adequate cash for the next business day; restocked and secured the safe during the closing shifts.
• Communicated with other managers and senior management to resolve any maintenance or… Show more
• Communicated with other managers and senior management to resolve any maintenance or procedural concerns.
• Conducted internal audits towards employees to ensure that all cash funds were accurate and accounted for; educated new and existing employees on systems, processes and overall store policies Show less

Toronto, Canada Area

• Assist 50-70+ clients per day at the consumer and business levels with individual banking needs and work hard to actively maintain professional working relationships to build client retention within the branch.
• Initiate account freezes in the occurrence of fraudulent activity and file a notice for an investigation by verifying client I.D and cross-referencing all transactions stemming from the compromised account.
• Achieved recognition as Credit Card Champion of 2014 in… Show more
• Achieved recognition as Credit Card Champion of 2014 in response to the annual credit card campaign for client American Express which resulted in exceeding quotas by 40%; worked on three different strategies as a team.
• Implement strategic plans in order to minimize risk within the branch; move large quantities of cash off peak hours and contact senior management if faced with requests for abnormal funds.
• Process the final deposits of all 6 teller booths on a nightly basis and balance all funds before shipping the funds to external vendors and closing the reports at the end of the shift. Show less