Bailey Sutherland Email & Phone Number

Burton, Mi, Us

Bethesda, Maryland, Us

Novi, Michigan, Us

Novi, Michigan, Us

Medical Advantage Group creates and transforms physician partnerships, empowering them to achieve better quality and lower costs through effective population health management. Leveraging practical expertise allows us to bring relevant, effective, new and lasting solutions to the many health care and business challenges our clients face.

Greenville, South Carolina, Us

• Emphasized product features based on analysis of customers needs, maximizing every sales opportunity by cross selling profitable products. • Responded to all customer inquiries in a timely manner• Opened customer accounts by recording account information and developing relationships with office managers, nurses, and doctors• Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Collaborated with members of other departments to complete sales transactions.• Maintained friendly and professional customer interactions. • Developed quotes as requested by the sales team and customers

• Taught clients and new sales representatives about products and laboratory services through seminars, conference calls, and in-services.• Managed team of offsite phlebotomist and specimen collectors including but not limited to hiring, training, and assignment of tasks• Troubleshot issues with collection and transportation of specimens• Assigned and trained on laboratory insurance billing claims

Davison, Us

• Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.• Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions. • Used behavior modification techniques as a motivator for improving conduct and encouraging participation.• Established and enforced rules for behavior and procedures for maintaining order among a class of 27 students.• Collaborated with fellow teachers in order to plan and execute parties and events• Earned positive written/verbal feedback from parent regarding classroom instruction and student learning success.• Supported school through attending after school activities such as clubs and fundraising events

Allendale, Mi, Us

• Challenged and motivated students through in-depth lectures and discussions.• Ensured the safety and handled confidential materials for up to 600 residents in assigned living centers.• Fostered an atmosphere for academic, social, cultural, and emotional growth.• Demonstrated customer service for a fast-paced environment.• Regularly submit program proposals, duty logs, and evaluations to Graduate Assistant, Living Center Director and Assistant Housing Director.• Worked with the community council with budgeting and program facilitation.• Organized and prioritized time management for conflict resolutions and consultations with residents.• Facilitated staff discussion about professional development.• Successfully conceptualized, created and implemented events and programs which encouraged residents to achieve academic, social, cultural, and emotional growth. • Participated in True Colors Personality Test, Strengths Quest, and Love Languages.• TIP – Certified and QPR Suicide Prevention Gatekeeper – Certified

Bachelor Of Science (B.S.), Biomedical Sciences, General

High School, General Studies