Sutithi Banerjee Email & Phone Number

Bengaluru, Ka, In

•Leading business strategy and operational excellence, driving the seamless execution of key initiatives that align with company goals and foster sustainable growth. •Optimizing operational frameworks, implementing advanced process improvements and leveraging automation tools to enhance productivity and reduce operational. •Utilizing data analytics to drive decision-making, regularly tracking KPIs and business performance metrics to refine strategies and ensure optimal resource allocation. •Overseeing cross-functional collaboration, ensuring that operations, finance, HR, and IT teams work cohesively to deliver exceptional service, meet business targets, and maintain a competitive edge. •Enhancing financial performance, streamlining budgeting, forecasting, and cost management processes to maximize profitability and improve financial health across the organization. •Championing organizational change by driving company-wide initiatives that improve agility, adapt to industry trends, and prepare the business for future scalability and market challenges. •Inspiring and mentoring teams, fostering a culture of accountability, innovation, and continuous improvement to achieve operational excellence and business success.

India

•Leading HR and operational strategy, overseeing the seamless integration of talent management, workforce planning, and day-to-day business operations. •Developing and implementing operational processes, optimizing workflows across departments, and automating routine tasks to enhance efficiency and reduce operational costs. •Managing business operations, including budgeting, resource allocation, and process optimization, ensuring alignment between operational performance and company goals. •Driving talent acquisition and workforce planning, ensuring that hiring practices align with current and future business needs, reducing time-to-fill key positions. •Enhancing employee experience, overseeing the entire employee lifecycle, from recruitment to retention, improving employee engagement and reducing turnover rates. •Optimizing vendor management and procurement processes, negotiating contracts and managing supplier relationships to secure cost-effective resources while maintaining high-quality standards. •Coordinating cross-functional projects, ensuring smooth collaboration between HR, finance, IT, and other teams to support key business initiatives and improve overall operational efficiency. •Implementing business continuity plans, developing risk management strategies and contingency plans to ensure operational resilience and minimize disruptions. •Utilizing data-driven insights to monitor performance metrics, optimize operations, and identify opportunities for cost savings and process improvements. •Mentoring and leading teams, fostering a culture of accountability and continuous improvement, while coaching managers on best practices in leadership and operational excellence.

Kolkata, West Bengal, India

•Developed and implemented strategic recruitment plans to attract top-tier talent, focusing on sourcing, screening, and interviewing candidates across various roles. •Led end-to-end recruitment cycles, from defining job descriptions with department heads to onboarding new hires, ensuring cultural and organizational alignment. •Enhanced onboarding programs, reducing employee turnover by facilitating seamless transitions for new hires and improving retention through structured orientation and training programs. •Managed employee relations, resolving conflicts, grievances, and performance issues with a focus on fostering an inclusive and positive work environment. •Revamped the performance management system, resulting in a 25% increase in employee satisfaction scores, by introducing continuous feedback loops, clear KPIs, and more frequent reviews. •Designed and implemented employee development initiatives, including targeted training programs and leadership coaching to boost productivity and engagement. •Ensured compliance with labor laws and corporate policies, performing regular HR audits and managing complex employee benefits programs, including health insurance and retirement plans. •Provided strategic HR advice to senior management, ensuring alignment between people strategies and business goals.

Kolkata, West Bengal, India

•Streamlined administrative operations by overhauling procedures, introducing digital tools, and automating workflows, resulting in a 25% increase in operational efficiency. •Served as a key liaison between the Board, internal teams, and external stakeholders, ensuring timely and effective communication on key projects and company initiatives. •Designed and implemented internal communications strategies, including employee engagement campaigns, contributing to improved morale and a 20% increase in employee retention. •Evaluated and improved staff performance, conducting regular one-on-one meetings, performance reviews, and feedback sessions to optimize team output and ensure alignment with company objectives. •Led the coordination of cross-functional projects, working with HR, customer service, and content teams to drive product development and improve service delivery. •Implemented quality assurance frameworks across multiple departments (HR, content, customer support), ensuring consistency and high-quality outputs in all operational areas. •Played a pivotal role in organizational change management, helping navigate company restructuring and new product launches with clear communication and structured processes.

India

•Managed HR operations, including recruitment, payroll, and employee performance evaluations, ensuring smooth day-to-day functions. •Provided counseling and professional development for women in the organization, supporting both personal growth and career readiness. •Led the organization of key community outreach programs, including medical camps and cultural events, enhancing the organization’s local impact. •Supervised administrative functions, including staff training and development, playing a pivotal role in operational success.

Education record

Master Of Science- Msc, Clinical Psychology