Sử Trịnh Thanh Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

• Deliver instructor-led classroom, virtual training to end-user customers and partners on a regular schedule.
• Help shape the ongoing strategy and mission of the AWS training program.
• Assist in developing & maintaining technical training content, lab exercises, presentations, and accompanying materials.
• Work with key vendors and internal stakeholders to ensure accurate, effective training content.
• Partake in training internal and external AWS authorized instructors as part of a train the trainer program.

Vietnam

• Ensure optimal running of all technical operations and services for all data center customers.
• Interaction with customers, account managers, technical teams and 3rd parties in order to guarantee quick and accurate response to major incidents.
• Challenge technical experts in a reasoned and logical manner to explore all possible solutions to an incident.
• Guide the problem management team in order to improve processes and ensure technical focus in order to drive problem records down across data center services.
• Lead technical customer discussions.
• Provide advice and guidance to the technical specialist team and act as an escalation point within the function where required.

Vietnam

• Deploys, operates, supports, maintains network and infrastructure of SCC Vietnam Corporate as well as external European customers
• Partakes in ticket treatment according to pre-defined SLA, ITIL processes.
• Drives Vietnam team consist of 3 sub-teams (network, infrastructure and storage & backup) with 11 team members in order to achieve objectives from global UK team.
• Team player and escalation point for Vietnam corporate team.
• Periodically review, provisioning/deprovisioning employees’ privileges, update latest firmware, patches.
• Analyze alerts, security data thence identify threats, security gaps.

Vietnam

• Take part in installing, setting, optimization and operational maintenance services for network equipment hosted in Linkbynet as well as customer data center throughout project cycle, from sale to operations.
• Co-ordinate with other teams such as Service Delivery, System & Application, Supervision & Back-up, Virtualization / Storage… in Vietnam or other countries to deliver services as best as possible.Experience:
• Cisco routers, switches, ASA firewalls
• Arista 7304 switch
• Checkpoint R75, R77
• Fortinet

• Designs, implements, operates, troubleshoots firewall and network infrastructure for multi-national companies. I am familiar with standardized IP service processes, working under high pressure along strict SLA.
• Cisco: router 2951, 3945, ASR 1001; Switch: Nexus 7000, 3000 series, FEX, 2960, 3560, 3750-X, 3850; ASA firewall 5520.
• Checkpoint: Nokia Checkpoint firewall 6900.
• Juniper: Netscreen 5500 firewalls, SSG 350.
• Riverbed: Stealhead 1050, 2050, 5050, 6050, CMC, Cascade profiler.
• F5: 3600 load balancer.

Paris Area, France

IT master internship at LIP6, UPMC Sorbonne university (Paris, France): planning, design, setup specific network for P2P system, study the impact and behavior of P2P applications in high delay network condition. Experiences: researching, C, Python programming.Used products: Cisco switch 2950, router 2610, GNUPlot, NISTNet, Scientific Linux 4.0.

Vietnam

• IT Park of Vietnam National University comprises of many child companies. I experienced through several different roles:
• System & network engineer of ISePRO (Information Security Professionals Corporation) which is a member of IT Park, Vietnam National University. Experiences: operates IBM servers and EMC SAN switch & storage; researches.
• Project management specialist for IT Park, Vietnam National University.Experiences: manage project’s workflow, monthly work plans, presentation, propose potential services, study technical standards of data center.
• Instructor of Cisco Regional Networking Academy – ProNet (a member of Vietnam National University)Experiences: IP network, security, MPLS, VPN, QoS, presentation skill.Used products: Cisco router 26xx, 28xx, switch.

Vietnam

• (Part time)Looks after infrastructure of Systex Vietnam representative office and co-location servers, network devices at Viettel IDC.Product support, consultantExperiences:
• LAN (routing, switching), WAN (Megawan, MPLS) techniques, managing SAN, servers
• Planning, network design, implementation, operation, troubleshooting, maintenance, security (ACL, VPN, zone-based firewall policies) and managing network services using Windows Server 2003 (DNS, web, mail, Windows.

Master Of It Network, Networking, Good

Graduated with Honors in UPMC Paris 6 university. Overseas internship scholarship in Paris. Graduated with good rank

Bachelor'S Degree, Information Technology, Good

Activities and Societies: - 2006: The first prize of Plug’N Play competition PTIT - Participated Scientific Researching Project in Summer.