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Passionate storyteller, public speaker, and trainer with a focus on creating spirited environments, empowering staff and students to perform at their best, and delivering premiere training across all platforms.SELECT CAREER HIGHLIGHTSRan the new hire onboarding program for security staff at the Amazon campus in Seattle, training on average 12 new employees a weekOversaw the annual learning development lifecycle for a staff of over 1,000, conducting needs analysis and evolving the global learning experienceLed the integration of a 80-person/14-building deployment into the operations workflow; partnered with senior stakeholders, facilitated development meetings across multiple internal and external departments, designed project roadmapEXPERTISEIn-class instruction, public speaking, liaising with senior staff, collaborating with cross-disciplinary teams, analyzing training effectiveness, needs assessment documentation, developing talent, onboardingTECHNOLOGIESSalesforce, Microsoft Excel, Microsoft PowerPoint, Google Suite, Adobe InDesign, Adobe Photoshop, Adobe Captivate, Adobe Premiere, Audacity, Trello, Asana, Bandcamp, Notion
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Training And Development LeadHyly.Ai Mar 2022 - Aug 2022Deliver high quality and engaging live training sessions to new and existing customersWork with cross-functional teams to identify training needs and determine the most effective training strategy to support business needs, new product developments, and other workflowsWork closely with customers to understand and tailor training content to meet their needs during live engagementsCollaborate closely with the rest of the L&D team to shape content for live training and share takeaways from live customer events -
Content WriterFreelance Jun 2019 - Jun 2022Los Angeles, California, United StatesWrote website content and marketing copy for a variety of niche industries
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Tour LeaderLost Spirits Distillery, Llc Oct 2019 - Mar 2020Los Angeles, California, United StatesTrained new staff on the delivery of tour scripts, including tasting notes, history of the company, and simplifying advanced chemical scienceCollaborated with founder to revise content and training procedures -
Corporate TrainerSecurity Industry Specialists Oct 2015 - Jul 2019Seattle, WaDeveloped, created, and distributed training courses, lesson plans, and slide decks for 31 remote sites and supervisors based on needs of the location, individual, and clientScripted, recorded, narrated, and edited five-minute training videos each month for global self-studyAmended training programs as necessary, per new clients, renewed SOPs, and changing lawsCoached teaching assistants and staff supervisors on communication, mediation, and advanced adult learning techniques (VAK)Led certified bi-monthly CPR/AED/First Aid classes for up to 10 studentsRan the New Hire Onboarding program for 10–16 staff each week -
Customer TrainerCcc Information Services Jun 2013 - Aug 2014Chicago, IlTraveled to customer sites across the nation for in-person, new-user software training for classes of 5-25 professionalsLed online trainings for groups of up to 30 and tracked client success via follow-up sessionsMaintained a professional demeanor and cheerful environment throughout each client engagement while addressing and resolving any issues that aroseInstalled and configured software on a variety of customer PCsStudied each client’s specific ecosystem (hardware & software) to ensure training sessions would be relevant to the end users and branch managersIdentified and communicated hardware and software issues and documented for others in the organizationAverage Customer Survey Index: 4.8/5.0 -
Admission Operations AssistantTcs Education System Dec 2009 - Jun 2013Chicago, IlCreated training procedure to support a third-party applicationLed in-person and remote training for new usersResponded to internal support requests from nationwide admissions staffMaintained data integrity of multi-platform database -
Weekend Operations ManagerWindy City Fieldhouse Oct 2009 - Apr 2010Chicago, Il -
Guest Services ManagerChicago Shakespeare Theater Mar 2008 - Sep 2009Chicago, IlHired, trained, scheduled, and managed a diverse staff of 25 ushers, bartenders, and house managersSupervised building operations and patron satisfaction for 8-16 performances per weekAccommodated guest issues and special needs with professional discretionManaged concierge staff and caterers for major fund-raising events and press openingsOrchestrated the progression of each event on a strict timelineTrained staff on all aspects of security and incident response, including but not limited to: first aid, workplace violence, safety hazards, fire prevention, patrol, report writing, etc.Terminated team members during a financial reorganization -
Events Floor ManagerChicago Shakespeare Theater Sep 2007 - Mar 2008Chicago, IlManaged concierge staff and caterers for major fund-raising events and press openingsOrchestrated the progression of each event on a strict time linePresented lively atmosphere and impeccable service to upscale patrons -
Development Team MemberRiverview Films Sep 2005 - Jun 2007
Dan Sutter Skills
Dan Sutter Education Details
Frequently Asked Questions about Dan Sutter
What is Dan Sutter's role at the current company?
Dan Sutter's current role is Learning & Development Specialist, Author & Game Designer.
What is Dan Sutter's email address?
Dan Sutter's email address is da****@****ail.com
What is Dan Sutter's direct phone number?
Dan Sutter's direct phone number is +177389*****
What schools did Dan Sutter attend?
Dan Sutter attended Columbia College Chicago, Le Cordon Bleu College Of Culinary Arts, Chicago.
What skills is Dan Sutter known for?
Dan Sutter has skills like Team Building, Management, Coaching, Training, Budgets, Inventory Management, Leadership, Conflict Resolution, Employee Training, Hiring, Time Management, Event Planning.
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Dan Sutter
Revenue Marketer: Customer & Lifecycle, Key Account, Abm, Infield, Events, Go-To-Market.Billings, Mt -
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